It wasn’t too long ago that in order for business technology to be fixed, or to undergo general maintenance, it either needed to be brought to a specialist’s location or for the specialist to come to yours. Nowadays, this isn’t so much the case. As we continue our blog series on the benefits offered by a managed service provider, let’s...
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Have you ever gone to a restaurant with a wonderful little dessert buffet, where there is a convenient soft-serve ice cream machine that lets you eat as much as you want? The convenience of this “self-serve” model is one which has permeated many industries. Just take a look at self-checkout at major retailers--people want to do things themselves. Unfortunately, this...
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If you need to get your current IT infrastructure under control, you don’t want to deal with amateurs. You want to resolve your issues and quicken your response times, as well as grow and upgrade your infrastructure in a way that makes more profits and enhances productivity. To find out if you need an upgrade to your current IT systems,...
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The modern business needs a reliable source of information technology support. Historically, this was provided through a method known as break/fix—if your business technology was to break, a technician would come in to fix it. While this approach works, there are many trade-offs to using it that a business shouldn’t have to accept. Now that there is the managed services...
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“Business as usual.” This is something that people say when their time at work matches their expectations. If your staff constantly has problems with the technology you’ve provided them, the saying may be in reference to your constant IT troubles, which would be problematic on several different fronts. If your company’s “business as usual” is dealing with downtime, runaway IT...
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Take a moment and consider the data that you have collected during your business’ operations. How valuable is it to you? What would it mean if it were to leak out of your business’ control? Many businesses have had to deal with the negative ramifications of their data making its way out from under their protections and into the wild....
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Chances are, your employees aren’t going to be able to just sit down and immediately begin using your business’ technology solutions. This is one reason why employee training is an invaluable investment of time. Let’s discuss some others. Why Might Your Employees Need Training? Let’s start off immediately with the most obvious reason: you have a new hire, and they...
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While some things may last forever (or at least seem to), your business’ technology certainly isn’t one of them. Moreover, when your solutions do reach their end-of-life (EOL), it is crucial that they are upgraded and/or replaced so that you can avoid negative consequences for your business. Below, we’ll review why solutions reach their EOL and how to handle them...
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How much does your business rely on technology? Chances are that there is at least one solution your business can’t get by without--and where there is a technology solution, you can bet there will be users who need help with it. We’ll discuss how a help desk solution can help your business avoid downtime and general technology problems. The problem...
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Businesses need a lot of services to stay ahead of the competition. The “as a service” model allows businesses to save a lot of money in the long run by making previously inaccessible services much more affordable for the average small organization. We’ll walk you through the value you can take advantage of thanks to the “as a service” model....
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