Technology

This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

Oftentimes, a technology issue has less to do with the technology itself and more with the one using it. User error is simply one of the biggest reasons why technology support is asked for, and it’s such a common occurrence that it leads to many users becoming the butt of jokes among IT workers. People who provide IT support must...

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How a CRM Can Change Your Business’ Customer Dynamic

How a CRM Can Change Your Business’ Customer Dynamic

Your customers—both those you currently work with and those you have yet to onboard—are the key to unlocking your company’s potential. Therefore, it stands to reason that you’ll want a solution in place to help you manage the interactions you have with potential customers. This is what a customer relationship management tool, or CRM, is all about. With the right...

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Build Flexibility with Remote Access Solutions

Build Flexibility with Remote Access Solutions

Chances are, some of your employees operate outside the traditional office setting, whether it's occasional remote work or a permanent setup. Consequently, your business needs to furnish your team with the necessary tools and resources to ensure their success. It's a good practice to carefully evaluate the technology you provide, particularly for those who work remotely part-time, and to strategize...

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Save Money On IT With These Tips

Save Money On IT With These Tips

With technology playing an important part in just about all businesses, it can be quite expensive to get the tools you need to succeed. Today, we want to recommend specific strategies you can use to alleviate the frustrations of working within the constraints of a limited IT budget. (more…)

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What is Bloatware, and What Should Be Done About It?

What is Bloatware, and What Should Be Done About It?

Let’s face facts: regardless of how one spends their time at home, there really is no reason the vast majority of today’s workers would ever need the Xbox Game Bar application on their work device… and yet, there it is. Thanks, Microsoft? This is an example of what is known as “bloatware”—unwanted software added to an operating system to help...

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Flexible Technology and the Role It Plays in the Modern Office

Flexible Technology and the Role It Plays in the Modern Office

Your business will not remain the same throughout its lifecycle, and as such, you need the services you utilize to be capable of changing with it. This is where it helps to have the flexibility and scalability of a managed IT provider on your side. Let’s go over why flexible technology is the path forward for SMBs like yourself and...

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Router Management Basics

Router Management Basics

Wi-Fi is a huge benefit for everyone so knowing the basics of how your router works is a pretty good idea. For the business, the wireless connection can be a central resource for business productivity and data sharing. We thought it would be useful to give you a little more information about router settings to help you understand your wireless...

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No, Your Power Strip Isn’t Protecting Your Workstation from Surges

No, Your Power Strip Isn’t Protecting Your Workstation from Surges

What’s the difference between a power strip and a surge protector? It turns out, quite a lot, and the difference is much more than just the number of plugs on it. Let’s discuss some of the biggest ways that these two important pieces of power supply technology differ and how you should determine which one best suits your needs. (more…)

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Data Backup and Disaster Recovery Is Huge for SMBs

Data Backup and Disaster Recovery Is Huge for SMBs

In today’s digital workplace, data backup and disaster recovery are critical components that demand strategic attention. We specialize in providing these services to SMBs, and we recognize the unique challenges that surface on a day-to-day level. Today, we’d like to go into the financial significance of investing in data backup and disaster recovery, with a particular focus on how our...

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A Positive Company Culture is Worth Investing In (Especially When It Comes to Technology)

A Positive Company Culture is Worth Investing In (Especially When It Comes to Technology)

Of all the aspects that play a part in your business’ success, its company culture can often be overlooked as nothing more than a perk… something nice to offer the team, but ultimately unimportant. This is very much a misconception. Let’s discuss how valuable a positive company culture is, and how to develop one in your business. Don’t worry, we’ll...

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