When we call ourselves a managed service provider (MSP), it still isn’t common knowledge what we mean by that. Perhaps the simplest way to describe our role is to call us an outsourced IT support provider, but even this definition falls short of the value we can offer. To remedy this, we wanted to review what one of our clients...
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The IT infrastructure of any business can be complicated, especially if you’re going about things the right way. In fact, managing your technology is, more often than not, a full-time job that needs to be fulfilled in order to be done appropriately. Let’s go over some of the key parts of managing and maintaining a business IT infrastructure, and while...
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Last week, we wrote about how patience plays a big role in people’s ability to be productive and efficient. This week we want to explore a few ways to help the people in your organization to become more patient. We all know people in our lives that seem like they could definitely take a chill pill. If that is you,...
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People can be very productive. They can also be pretty terrible at being productive. The staff that can find consistency in their productivity typically results in a pretty successful business. Obviously, people have all types of suggestions on how to improve staff productivity, individual productivity, and a lot of it is just hitting on the same stuff. There is one...
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There are a ton of productivity suites out there, and we’ve all heard of the most common one, Microsoft Office. Still, there are other solutions out there, one of which is Google Workspace. What does Google Workspace offer, and what differentiates it from its competition? Let’s take a closer look and see if we can find the answer to this...
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While reliable technology support has always been important, the sudden and widespread adoption of remote work by so many businesses has made it an essential component for an organization’s success. However, for your team members to have technology that continues to serve them as they do so, it is important that they are able to receive the same support as...
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Wireless is one of the most popular utilities to have in the office. However, if not implemented thoughtfully, it can cause frustration and holdups to your processes. Therefore, it is important to understand what causes challenges for your Wi-Fi, and how to resolve or work around these challenges. Let’s discuss where these challenges come from, and how to fix them....
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There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13 percent more...
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It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely. Security...
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When you mention the term 'disaster recovery,' most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren't seasonal. Let's look at the definition of disaster. dis·as·ter A calamitous event,...
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