IT Blog

All Isn’t Lost if You are Short on Your Technology Budget

  • By Rafiq Masri
  • May 2, 2025
  • IT Blog

Are you running a business without a mountain of cash? You’re not alone. Every dollar matters, and tech choices can be stressful. Do you grab the cheapest tool and hope for the best? Do you even feel like you have real options? Here’s the good news: You don’t need a huge budget, you need a smart game plan. If you're...

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World Backup Day Reminds Us How Important Your Backup Strategy Is

World Backup Day Reminds Us How Important Your Backup Strategy Is

  • By Rafiq Masri
  • March 31, 2025
  • IT Blog

It’s World Backup Day! It’s the one day where we bring awareness to the essential process of backing up your organizational and personal data. Let’s go through some of the variables that a comprehensive data backup and recovery plan features to commemorate the “holiday.” (more…)

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A Help Desk May Just Be Exactly What Your Team Needs

A Help Desk May Just Be Exactly What Your Team Needs

  • By Rafiq Masri
  • October 25, 2024
  • IT Blog

Nobody likes getting big, unexpected bills from tech companies—neither the business owners who have to pay them nor the employees who might feel responsible for causing them. Small businesses face a tough choice: spend money to keep employees productive or save money and deal with slowdowns. (more…)

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Explaining VoIP and How It Saves Money

Explaining VoIP and How It Saves Money

  • By Rafiq Masri
  • September 30, 2024
  • IT Blog

Communications are huge for a business, and in the course of doing business, no other communication tool is as valuable as the telephone. Today’s businesses have a real choice on how they want to purchase their telephone system, and the more your business relies on collaboration and innovative communications tools such as video conferencing, the more it becomes evident that...

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What Exactly Do We Offer as a Managed Service Provider?

What Exactly Do We Offer as a Managed Service Provider?

  • By Rafiq Masri
  • May 13, 2024
  • IT Blog

When we call ourselves a managed service provider (MSP), it still isn’t common knowledge what we mean by that. Perhaps the simplest way to describe our role is to call us an outsourced IT support provider, but even this definition falls short of the value we can offer. To remedy this, we wanted to review what one of our clients...

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Is Your Business’ IT Being Taken Care of Properly?

Is Your Business’ IT Being Taken Care of Properly?

  • By Rafiq Masri
  • May 8, 2023
  • IT Blog

The IT infrastructure of any business can be complicated, especially if you’re going about things the right way. In fact, managing your technology is, more often than not, a full-time job that needs to be fulfilled in order to be done appropriately. Let’s go over some of the key parts of managing and maintaining a business IT infrastructure, and while...

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Patience Can Equal Productivity, Part 2

Patience Can Equal Productivity, Part 2

  • By Rafiq Masri
  • January 25, 2023
  • IT Blog

Last week, we wrote about how patience plays a big role in people’s ability to be productive and efficient. This week we want to explore a few ways to help the people in your organization to become more patient. We all know people in our lives that seem like they could definitely take a chill pill. If that is you,...

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Patience Can Equal Productivity

Patience Can Equal Productivity

  • By Rafiq Masri
  • January 18, 2023
  • IT Blog

People can be very productive. They can also be pretty terrible at being productive. The staff that can find consistency in their productivity typically results in a pretty successful business. Obviously, people have all types of suggestions on how to improve staff productivity, individual productivity, and a lot of it is just hitting on the same stuff. There is one...

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A Quick Look at Google Workspace

A Quick Look at Google Workspace

  • By Rafiq Masri
  • June 10, 2022
  • IT Blog

There are a ton of productivity suites out there, and we’ve all heard of the most common one, Microsoft Office. Still, there are other solutions out there, one of which is Google Workspace. What does Google Workspace offer, and what differentiates it from its competition? Let’s take a closer look and see if we can find the answer to this...

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Five Reasons Remote Monitoring and Maintenance is an Essential Asset

Five Reasons Remote Monitoring and Maintenance is an Essential Asset

  • By Rafiq Masri
  • May 7, 2021
  • IT Blog

While reliable technology support has always been important, the sudden and widespread adoption of remote work by so many businesses has made it an essential component for an organization’s success. However, for your team members to have technology that continues to serve them as they do so, it is important that they are able to receive the same support as...

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