IT Support

Now is the Time to Seriously Consider Managed IT

  • By Rafiq Masri
  • September 11, 2020
  • Business

So far, 2020 has been a bust, especially for businesses. The challenges that business owners have seen this year have been considerable to say the least: not only have there been economic and political tensions creating roadblocks, we’re now all dealing with the ramifications of an actual pandemic event. If any business is going to make it through all this,...

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Give Your Users a Little Support and See What They Give Back

  • By Rafiq Masri
  • September 11, 2020
  • Business

Karma is a pretty powerful force. If you do enough good, good will become of you. At least, that’s the idea. The same idea applies to the people around you; if you cultivate a positive environment and offer everything your staff needs to do a good job, they will perform better than the alternative. So why not make sure they...

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Four Ways Managed Services Can Help Optimize Your Business

To make any business decision, you must weigh the pros and the cons of your options. This includes when you may be considering managed services as your support method. As we are admittedly biased in favor of you adopting managed services, we wanted to review just a few ways a managed service agreement can help you optimize some critical business...

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Outsource Your IT for the Best ROI

Your business runs on technology of all types. That’s why it is so important to have knowledgeable and reliable IT technicians whose job is to keep that technology running effectively. Finding the right IT support for your company’s needs isn’t as straightforward as you may think. There are costs, reliability, and coverage variables to sort through and after those determinations...

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6 Reasons to Leverage Managed Services: 6. Industry Knowledge

While most businesses need the same basic technology to support their operations, some industries have additional, more specific needs that require a more specialized tool to accomplish. As we leave this series behind, let’s briefly consider how a managed service provider can be a valuable resource for a business operating in one of these industries. Businesses are Specializing More Than...

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6 Reasons to Leverage Managed Services: 5. Procurement

Modern businesses can now make use of increasingly powerful technology solutions… as long as they have a means of obtaining and incorporating these solutions into their operations. The services that a managed service provider can deliver include procurement assistance. To wrap up our series on the value that managed services can provide, let’s discuss this aspect. Why Proper IT Procurement...

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6 Reasons to Leverage Managed Services: 2. Support Options

It wasn’t too long ago that in order for business technology to be fixed, or to undergo general maintenance, it either needed to be brought to a specialist’s location or for the specialist to come to yours. Nowadays, this isn’t so much the case. As we continue our blog series on the benefits offered by a managed service provider, let’s...

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An Employee Fixing Their Own Technology May Do More Harm Than Good

Have you ever gone to a restaurant with a wonderful little dessert buffet, where there is a convenient soft-serve ice cream machine that lets you eat as much as you want? The convenience of this “self-serve” model is one which has permeated many industries. Just take a look at self-checkout at major retailers--people want to do things themselves. Unfortunately, this...

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Is Your IT Department Stepping Up?

If you need to get your current IT infrastructure under control, you don’t want to deal with amateurs. You want to resolve your issues and quicken your response times, as well as grow and upgrade your infrastructure in a way that makes more profits and enhances productivity. To find out if you need an upgrade to your current IT systems,...

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If You Aren’t Leveraging Managed Services, You’re Leaving Benefits On The Table

The modern business needs a reliable source of information technology support. Historically, this was provided through a method known as break/fix—if your business technology was to break, a technician would come in to fix it. While this approach works, there are many trade-offs to using it that a business shouldn’t have to accept. Now that there is the managed services...

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