IT Support

Cyberattacks are No Joke… Here’s How to Protect Your Business

Cyberattacks are No Joke… Here’s How to Protect Your Business

  • By Rafiq Masri
  • October 13, 2023
  • Security

If you read our blog regularly, you probably saw the post we shared the other day talking about the various cybersecurity issues that your business could very well be damaged by without the right precautions. We wanted to build on that conversation, so what follows are the measures to help you take these precautions. (more…)

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Yes, Managed Services Really Pay for Themselves: Here’s Why

Yes, Managed Services Really Pay for Themselves: Here’s Why

Businesses make money by providing services to their customers that bring them value. This business model is at the core of managed IT services, where the offerings are widely considered to pay for themselves, so to speak. Individually, the services might not seem like they would impact your bottom line that much, but when combined, they are a force to...

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Hybrid Work is Here to Stay, But Only If Businesses Keep Security in Mind

Hybrid Work is Here to Stay, But Only If Businesses Keep Security in Mind

  • By Rafiq Masri
  • January 27, 2023
  • Security

The COVID pandemic forced businesses all over the world to adopt remote work practices, whether they were ready for them or not, and it wound up establishing full-fledged remote and hybrid positions which may never have existed otherwise. However, with these new developments come new threats, and you need to be ready to handle them as they crop up. (more…)

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Managed IT Technicians are Reliable Repairmen

Managed IT Technicians are Reliable Repairmen

  • By Rafiq Masri
  • January 17, 2023
  • Security

In today’s business world that is so reliant on technology, there are few issues more disruptive than a computer that is not working properly. When your computer stops working and you have no clue what to do next, who is first on your calling list for assistance? Do you have someone on-hand who can resolve your technology problems? (more…)

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3 Ways Your Business is Wasting Money on Technology

3 Ways Your Business is Wasting Money on Technology

  • By Rafiq Masri
  • January 9, 2023
  • Business

Wasting money is a major problem regardless of the kind of business you run. Technology can do a lot to stretch your dollars, but it can also be the cause of waste. This week, we thought we’d identify three ways that your business could be wasting significant money on your IT.  (more…)

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Making Solid Technology Decisions Can Make a Massive Difference on Your Bottom Line

Making Solid Technology Decisions Can Make a Massive Difference on Your Bottom Line

  • By Rafiq Masri
  • August 26, 2022
  • Business

If your business is not all that productive, then it is not all that profitable, either. Some companies prefer to see results-driven productivity and revenue generation, but there are other ways to improve productivity as well, like refining processes. Let’s examine how you can make adjustments to your processes to focus on improving productivity through the use of technology. (more…)

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4 Variables Any Good Help Desk Will Have

4 Variables Any Good Help Desk Will Have

  • By Rafiq Masri
  • August 6, 2022
  • Business

Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the...

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Build Yourself a Creative IT Team

Build Yourself a Creative IT Team

Innovation is something that stems from creative thought, and it’s something that is generally not associated with your average business’ IT department. IT tends to be practical and logical, not necessarily creative. All that said, there is immense value in going against the grain and solving problems in a creative way. Today, we want to focus on how you can...

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How the Managed Service Model Revolutionizes IT Support

How the Managed Service Model Revolutionizes IT Support

When you consider technology management for your business, what comes to mind? Do you replace technology as it breaks, or do you take steps to prevent it from breaking in the first place? The traditional model of break-fix IT could be costing your organization an arm and a leg. We want you to know that there are better solutions out...

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Three Technology-Related Questions You Need to Answer “Yes” To

Three Technology-Related Questions You Need to Answer “Yes” To

For most businesses, technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and startups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them. (more…)

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