When you start looking at your company’s communications costs, you may not always like what you see. If you think you are paying far too much for far too little, you aren’t alone. Many businesses just like yours are making the switch to communications tools that can be leveraged through the Internet. This month, we will take a look at...
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Telephones have been in the office for so long that it would be weird if they weren’t in the office in some way, shape or form. With the advent of cloud-based options, however, telephone communications have become much more sophisticated and accessible. A voice over IP system that uses the Internet is one way that you can take advantage of...
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A quick Google search for “the most important thing for a company to be successful” kicks back a huge number of results - with answers ranging from “effective team management” to “sales skills” to “good decision making” to “strong relationships.” What do the vast majority of these answers have in common? They all rely on effective communications skills. Considering this,...
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There aren’t many technological assets as important for the modern business than its communications solutions. The telephone, while being one of the oldest currently-utilized communications systems available, is still the most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business. VoIP, either hosted locally or in the...
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Many business owners like to crunch the numbers in order to fully understand where their hard-earned money is going. Essential business communication tools are just one of the things that are under your expense's category. However, phone service is dwindling across the globe, much in part due to the benefits associated with VoIP, or Voice over Internet Protocol. What is...
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Many small businesses are making the switch to Voice over Internet Protocol (VoIP). VoIP is able to provide many advantages over traditional landlines. Today, we will discuss features that even if you’ve already made the switch, you might not be taking advantage of. Find Me/Follow Me Call Routing This feature is different than the traditional call forwarding you might have....
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Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications. 1. Video Conferencing Video conferencing does two things for a business. It allows for direct communications between a...
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If you have access to a phone, chances are you’ve received a spammy robocall. In fact, you’ve probably received a bunch… but why? And how are these robocalls able to hide behind what looks to be a local number? Unfortunately, it’s because the scammers behind these robocalls are using a helpful business tool… Voice-over-Internet-Protocol telephony, also known as VoIP. How...
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As with all innovative technology, there is only a certain amount of time you’ll have until someone inevitably finds ways to exploit it. One such exploitation of a common technology that has flown under the radar and avoided widespread knowledge by users is VoIP fraud. VoIP fraud is no different than other cybercrime - the exploitation of a network or...
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Not too long ago, in order to answer your work phone or check the messages you had received from callers while you were away from your desk, you had to be in the workplace, at your desk. This is no longer the case, thanks to the proliferation of VoIP (Voice over Internet Protocol), and a particular ability that it gives...
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