Does your business technology drive you up the wall with uncertainty? Are you reacting to IT problems when you would instead prefer to proactively leverage technology to drive your business’ growth? It’s not your fault; it’s the result of a phenomenon known as the Executive IT Gap, and it’s keeping you trapped in an endless cycle of reactive, costly, and...
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In IT, we often talk in terms of firewalls, encryption algorithms, and next-generation detection and response tools. We meticulously patch systems, configure complex security policies, and deploy the latest hardware. After two decades in this field, I can tell you where the biggest, most persistent vulnerability lies: the people. (more…)
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Imagine you’re going through your workday, business as usual, until all of a sudden, you lose control of your computer. A message displays across your screen stating that your files have been encrypted and they will be permanently deleted unless you pay a huge ransom. Meanwhile, you’re sitting there thinking, “Why me? Why my small business?” Cybersecurity is not just...
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If your business works with a Managed Service Provider (MSP)—an IT company that handles things like computers, networks, and security—it’s worth knowing how to get the most out of that relationship. MSPs like us can help keep your tech working smoothly, but to make sure you’re getting your money’s worth, here are three simple ways to work with us most...
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Ask yourself honestly: How well does your current IT support function? If your answer is merely "fine" or "good," you're likely settling for the status quo and missing out on significant benefits. True IT partnership isn't about break/fix; it's about strategic growth. If your provider has never discussed your long-term goals or future technology needs, it's time for a change....
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Your organization’s technology doesn’t do you any good if it is inaccessible. That’s why having a thoroughly thought-out and carefully implemented plan to proactively keep ahead of technology issues is so important. This month, we want to talk a little bit about technology-related downtime and how to keep it from being a royal pain in your business’ rear. (more…)
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Let me ask you something: what do you do when one of the many, many little icons on your dashboard suddenly lights up? Chances are pretty good that some part of you starts adding up the anticipated costs of whatever repairs are going to be necessary. It’s stressful and can easily throw off your day, especially if that light is...
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Small businesses have a lot of problems to worry about, including technology issues and challenges that prevent them from operating efficiently. When a problem strikes, you want to resolve it as soon as possible, period. Wouldn’t it be great if you could prevent the problem in the first place, though? (more…)
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When your business is operating the way it should, it can feel like a well-oiled machine. Unfortunately though, the second something goes wrong, it starts spitting and sputtering, and before you know it, operations are impacted to the point where you’re left wondering what to do next. If you’re constantly reacting to server crashes, downtime, and data loss, you’re not running...
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Before we even get into small business technology management, it’s worth noting that your typical SMB is already handling a lot. IT isn’t as simple as adding new hardware or downloading a new application; it’s managing an entire technology ecosystem that needs to operate and interact with each other. Let’s examine what goes into small business IT and what you...
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