Managed Service

How to Keep Your Business’ Technology Simple to Manage

How to Keep Your Business’ Technology Simple to Manage

Business technology can actually be pretty simple. It can also be frustratingly—even maddeningly—complicated and create all types of problems for a business. In this month’s newsletter, we thought we would go through a couple of tips that can help you keep your technology simple. (more…)

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Why a Small Business Should Turn to Managed IT Services

Why a Small Business Should Turn to Managed IT Services

  • By Rafiq Masri
  • October 30, 2023
  • Business

Nowadays, a business can’t really get by without using technology in some fashion, and wherever technology is involved, it greatly helps to have a reliable resource on hand to keep it functioning as expected. This is the role of a managed service provider, and while a partnership with one can be a great business asset, this is predicated on the...

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Back to Basics with Managed Services: The Value Proposition

Back to Basics with Managed Services: The Value Proposition

  • By Directive
  • October 23, 2023
  • Business

How much technology does your business use day in and day out? More likely than not, it’s a lot, and we’d bet good money on the fact that you could be doing more to manage it. That said, it’s not always clear how to go about doing it, especially if you don’t have any in-house IT talent to handle this...

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Vendor Management is a Challenge You Don’t Need to Tackle Alone

Vendor Management is a Challenge You Don’t Need to Tackle Alone

Any successful business likely has some kind of relationship with at least a few vendors as it likely depends on their services and available technology and supplies. Having said that, it can be truly challenging to juggle all these providers. How is it that this challenge can be overcome? (more…)

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When Trying to Maintain Your IT, Proactivity is the Best Policy

When Trying to Maintain Your IT, Proactivity is the Best Policy

We could (and usually do) talk about managed services all day long…and to be honest, it’s easy to do, just because there are so many ways that they benefit a business. Today, we wanted to focus our attention on one specific benefit that managed services offer: the inherent proactivity they feature. (more…)

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Critical Thinking is Crucial to Solid IT Management

Critical Thinking is Crucial to Solid IT Management

One thing that will always be useful in business and in life is the ability to think critically. You might find that it’s even more helpful when considering decisions related to your IT infrastructure, too. Let’s go over how you can foster these skills within yourself and your employees. (more…)

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Managed Services is Healthcare for Your IT

Managed Services is Healthcare for Your IT

Your business’ critical IT systems are on the fritz again, and you aren’t sure what’s causing the problem. Fortunately, you have access to help. When you don’t feel well, or something’s wrong with your body, you visit your healthcare provider. They’ll examine you, diagnose the problem, and prescribe a solution. This process has been in place for millennia. Much more...

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Five Reasons Remote Monitoring and Maintenance is an Essential Asset

Five Reasons Remote Monitoring and Maintenance is an Essential Asset

  • By Rafiq Masri
  • May 7, 2021
  • IT Blog

While reliable technology support has always been important, the sudden and widespread adoption of remote work by so many businesses has made it an essential component for an organization’s success. However, for your team members to have technology that continues to serve them as they do so, it is important that they are able to receive the same support as...

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Microsoft Exchange Enabled a Global Cybersecurity Event

Microsoft Exchange Enabled a Global Cybersecurity Event

  • By Rafiq Masri
  • March 17, 2021
  • Alerts

Bad news—thanks to four flaws in Microsoft Exchange Server software, over 60,000 individuals and organizations have had their emails stolen by a cyberespionage unit based in China, with over 30,000 of those targeted organizations being in the United States. Let’s review what has taken place up to the time of this writing, and what can be done about it. (more…)

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What Are “Best Practices,” Anyways?

What Are “Best Practices,” Anyways?

We talk a lot—a lot—about “best practices” regarding IT and technology. However, it has come to our attention that not a lot of people necessarily know what this means, especially when it comes from an MSP. We wanted to take a few moments and go over what best practices are, and why it is important that they have a presence...

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