Managed Service

We’re Bold Enough to Make These 3 IT-Related Promises to Your Business

We’re Bold Enough to Make These 3 IT-Related Promises to Your Business

You know what they say: “Don’t make a promise that you can’t keep.” Making promises to your clients and customers can be a sticky business, and we all know that IT can be a bit unpredictable, making promises difficult to manage. Still, we’re confident that we can promise the following three guarantees for your business. (more…)

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Do You Feel at Home in Your Server Room?

Do You Feel at Home in Your Server Room?

If your business has a server room—or maybe just a small, stuffy closet with some machines in it—you might wonder if you’re taking care of it properly. Servers need constant care to work their best, and if you’re unsure how to manage them, it’s smart to get help from a managed IT company. This way, your servers are in good...

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Three Big Benefits of Outsourcing Your IT

Three Big Benefits of Outsourcing Your IT

Technology plays a huge role in how businesses operate today. To get the most out of it, investing in and maintaining reliable IT systems is essential. However, not all businesses have the time, staff, or budget to handle IT needs on their own. (more…)

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Can You Trust AI IT Support?

Can You Trust AI IT Support?

  • By Rafiq Masri
  • December 16, 2024
  • Business

With Artificial Intelligence (AI) a huge deal in business computing, it stands to reason that every business should look into AI tools that can help them support their products and services in the best way possible. One place that AI is being deployed is in IT support and today we will go through whether it is worth it or not. ...

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What Exactly Do We Offer as a Managed Service Provider?

What Exactly Do We Offer as a Managed Service Provider?

  • By Rafiq Masri
  • May 13, 2024
  • IT Blog

When we call ourselves a managed service provider (MSP), it still isn’t common knowledge what we mean by that. Perhaps the simplest way to describe our role is to call us an outsourced IT support provider, but even this definition falls short of the value we can offer. To remedy this, we wanted to review what one of our clients...

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How to Keep Your Business’ Technology Simple to Manage

How to Keep Your Business’ Technology Simple to Manage

  • By Rafiq Masri
  • December 22, 2023
  • IT Blog

Business technology can actually be pretty simple. It can also be frustratingly—even maddeningly—complicated and create all types of problems for a business. In this month’s newsletter, we thought we would go through a couple of tips that can help you keep your technology simple. (more…)

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Why a Small Business Should Turn to Managed IT Services

Why a Small Business Should Turn to Managed IT Services

  • By Rafiq Masri
  • October 30, 2023
  • Business

Nowadays, a business can’t really get by without using technology in some fashion, and wherever technology is involved, it greatly helps to have a reliable resource on hand to keep it functioning as expected. This is the role of a managed service provider, and while a partnership with one can be a great business asset, this is predicated on the...

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Back to Basics with Managed Services: The Value Proposition

Back to Basics with Managed Services: The Value Proposition

  • By Directive
  • October 23, 2023
  • Business

How much technology does your business use day in and day out? More likely than not, it’s a lot, and we’d bet good money on the fact that you could be doing more to manage it. That said, it’s not always clear how to go about doing it, especially if you don’t have any in-house IT talent to handle this...

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Vendor Management is a Challenge You Don’t Need to Tackle Alone

Vendor Management is a Challenge You Don’t Need to Tackle Alone

Any successful business likely has some kind of relationship with at least a few vendors as it likely depends on their services and available technology and supplies. Having said that, it can be truly challenging to juggle all these providers. How is it that this challenge can be overcome? (more…)

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When Trying to Maintain Your IT, Proactivity is the Best Policy

When Trying to Maintain Your IT, Proactivity is the Best Policy

We could (and usually do) talk about managed services all day long…and to be honest, it’s easy to do, just because there are so many ways that they benefit a business. Today, we wanted to focus our attention on one specific benefit that managed services offer: the inherent proactivity they feature. (more…)

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