Your organization’s technology doesn’t do you any good if it is inaccessible. That’s why having a thoroughly thought-out and carefully implemented plan to proactively keep ahead of technology issues is so important. This month, we want to talk a little bit about technology-related downtime and how to keep it from being a royal pain in your business’ rear. (more…)
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Let me ask you something: what do you do when one of the many, many little icons on your dashboard suddenly lights up? Chances are pretty good that some part of you starts adding up the anticipated costs of whatever repairs are going to be necessary. It’s stressful and can easily throw off your day, especially if that light is...
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Small businesses have a lot of problems to worry about, including technology issues and challenges that prevent them from operating efficiently. When a problem strikes, you want to resolve it as soon as possible, period. Wouldn’t it be great if you could prevent the problem in the first place, though? (more…)
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When your business is operating the way it should, it can feel like a well-oiled machine. Unfortunately though, the second something goes wrong, it starts spitting and sputtering, and before you know it, operations are impacted to the point where you’re left wondering what to do next. If you’re constantly reacting to server crashes, downtime, and data loss, you’re not running...
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Before we even get into small business technology management, it’s worth noting that your typical SMB is already handling a lot. IT isn’t as simple as adding new hardware or downloading a new application; it’s managing an entire technology ecosystem that needs to operate and interact with each other. Let’s examine what goes into small business IT and what you...
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You know what they say: “Don’t make a promise that you can’t keep.” Making promises to your clients and customers can be a sticky business, and we all know that IT can be a bit unpredictable, making promises difficult to manage. Still, we’re confident that we can promise the following three guarantees for your business. (more…)
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If your business has a server room—or maybe just a small, stuffy closet with some machines in it—you might wonder if you’re taking care of it properly. Servers need constant care to work their best, and if you’re unsure how to manage them, it’s smart to get help from a managed IT company. This way, your servers are in good...
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Technology plays a huge role in how businesses operate today. To get the most out of it, investing in and maintaining reliable IT systems is essential. However, not all businesses have the time, staff, or budget to handle IT needs on their own. (more…)
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With Artificial Intelligence (AI) a huge deal in business computing, it stands to reason that every business should look into AI tools that can help them support their products and services in the best way possible. One place that AI is being deployed is in IT support and today we will go through whether it is worth it or not. ...
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When we call ourselves a managed service provider (MSP), it still isn’t common knowledge what we mean by that. Perhaps the simplest way to describe our role is to call us an outsourced IT support provider, but even this definition falls short of the value we can offer. To remedy this, we wanted to review what one of our clients...
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