Managed Service

Our Promise to You as IT Professionals

Our Promise to You as IT Professionals

This time of year is known for its traditions, from the foods we eat to the rituals we carry out, and the songs we sing. In light of this, we wanted to put together a managed IT-friendly version to get into the spirit. (more…)

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4 Ways to Reframe Technology Management with an MSP

4 Ways to Reframe Technology Management with an MSP

Does your business view its IT as just another necessary expense? Many small businesses think of IT as a simple box to check, a cost center that eats into profits and breaks down too frequently to actually yield a return on investment. We have news for you; modern IT management gives you a means not only to maintain the status...

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Why Modern IT Management Needs a Conductor, Not Just a Technician

Why Modern IT Management Needs a Conductor, Not Just a Technician

As a business owner, you understand the need for harmony and efficiency. Whether it's the smooth operation of your supply chain, the flow of customers through your store, or the synchronization of your sales and marketing teams, when everything works together, your business sings. Now, apply that same principle to the invisible but vital engine of your modern company: Information...

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Your People Are Your Company's Biggest Cyber Threat (and Best Defense)

Your People Are Your Company’s Biggest Cyberthreat (and Best Defense)

When companies talk about cybersecurity, they usually brag about their expensive technology they use to do the job: the firewalls, the fancy encryption, and the smart detection software. The thing that matters most, however, your actual employees, gets completely overlooked. It only takes one wrong click for a whole network to crash. Even the smartest, most well-meaning and vigilant co-worker...

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How to Get C-Suite Tech Strategy for Half the Cost

How to Get C-Suite Tech Strategy for Half the Cost

  • By Rafiq Masri
  • December 10, 2025
  • Business

Does your business technology drive you up the wall with uncertainty? Are you reacting to IT problems when you would instead prefer to proactively leverage technology to drive your business’ growth? It’s not your fault; it’s the result of a phenomenon known as the Executive IT Gap, and it’s keeping you trapped in an endless cycle of reactive, costly, and...

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Why Ignoring Tech Logs Is Like Ignoring a Fire Alarm

Why Ignoring Tech Logs Is Like Ignoring a Fire Alarm

In IT, we often talk in terms of firewalls, encryption algorithms, and next-generation detection and response tools. We meticulously patch systems, configure complex security policies, and deploy the latest hardware. After two decades in this field, I can tell you where the biggest, most persistent vulnerability lies: the people. (more…)

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The Real Cost of Cybersecurity Inaction

The Real Cost of Cybersecurity Inaction

  • By Rafiq Masri
  • November 17, 2025
  • Security

Imagine you’re going through your workday, business as usual, until all of a sudden, you lose control of your computer. A message displays across your screen stating that your files have been encrypted and they will be permanently deleted unless you pay a huge ransom. Meanwhile, you’re sitting there thinking, “Why me? Why my small business?” Cybersecurity is not just...

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Let’s Work Together to Lead Your Business to Success

Let’s Work Together to Lead Your Business to Success

  • By Rafiq Masri
  • November 16, 2025
  • Security

If your business works with a Managed Service Provider (MSP)—an IT company that handles things like computers, networks, and security—it’s worth knowing how to get the most out of that relationship. MSPs like us can help keep your tech working smoothly, but to make sure you’re getting your money’s worth, here are three simple ways to work with us most...

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Get a C-Level IT Team Member for the Price of Managed Services

Get a C-Level IT Team Member for the Price of Managed Services

Ask yourself honestly: How well does your current IT support function? If your answer is merely "fine" or "good," you're likely settling for the status quo and missing out on significant benefits. True IT partnership isn't about break/fix; it's about strategic growth. If your provider has never discussed your long-term goals or future technology needs, it's time for a change....

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Combining Strategy with Proactivity Can Help You Avoid Downtime

Combining Strategy with Proactivity Can Help You Avoid Downtime

Your organization’s technology doesn’t do you any good if it is inaccessible. That’s why having a thoroughly thought-out and carefully implemented plan to proactively keep ahead of technology issues is so important. This month, we want to talk a little bit about technology-related downtime and how to keep it from being a royal pain in your business’ rear. (more…)

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