Best Practices

Explaining Zero Trust Policies

Explaining Zero Trust Policies

  • By Rafiq Masri
  • April 17, 2024
  • Security

With the threat landscape littered with companies that don’t take their IT security seriously, it's hardly surprising that many are embracing what's known as a zero-trust policy to fortify their security measures. What exactly does zero-trust entail, and why does it prove so formidable in thwarting potential risks for your enterprise? Let's delve into this topic in today's blog post....

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How to Adjust Your IT Infrastructure as You Change Office Spaces

How to Adjust Your IT Infrastructure as You Change Office Spaces

One sure sign of a healthy business is that it is growing—possibly to the point that your office space seems less and less spacious. Time to move! But not so fast: what about your IT infrastructure? Are you prepared to move it? How does one even begin to do that? (more…)

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This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

Oftentimes, a technology issue has less to do with the technology itself and more with the one using it. User error is simply one of the biggest reasons why technology support is asked for, and it’s such a common occurrence that it leads to many users becoming the butt of jokes among IT workers. People who provide IT support must...

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Use These 3 Tips to Work More Effectively with Your IT Provider

Use These 3 Tips to Work More Effectively with Your IT Provider

It can be tricky to speak to your managed service provider about problems with your technology. However, you can make it easier by following some simple strategies. Today, we want to share some tips that have helped our clients communicate their issues and resolve problems as quickly as possible. (more…)

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What is Bloatware, and What Should Be Done About It?

What is Bloatware, and What Should Be Done About It?

Let’s face facts: regardless of how one spends their time at home, there really is no reason the vast majority of today’s workers would ever need the Xbox Game Bar application on their work device… and yet, there it is. Thanks, Microsoft? This is an example of what is known as “bloatware”—unwanted software added to an operating system to help...

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Three Issues Your MSP Can Help You Figure Out

Three Issues Your MSP Can Help You Figure Out

The decision to outsource your company’s IT decisions to a managed service provider is significant, and the importance is not lost on us. After all, you're essentially handing over the keys to your company's assets and resources, and it's crucial to ensure you make the right choice for the future of your business. Fortunately, gauging the suitability of a managed...

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5 Things to Consider When Planning Cybersecurity Training

5 Things to Consider When Planning Cybersecurity Training

One of the most effective ways to reduce cyber risks is through comprehensive employee cybersecurity training. You protect your organization by ensuring that your workforce has the knowledge and skills needed to identify and thwart potential threats. Here are five essential considerations for implementing successful employee cybersecurity training programs. (more…)

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Three Aspects of Network Security You Should Make a Priority

Three Aspects of Network Security You Should Make a Priority

  • By Rafiq Masri
  • February 26, 2024
  • Security

With so many new and emerging threats to worry about in today’s cybersecurity landscape, it’s no wonder that some businesses and employees might be operating from a knowledge deficit regarding network security. We’re here to change that with a quick overview of the three biggest overarching threats your business must face and prepare for. (more…)

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Cybersecurity Needs to Be a Part of Your 2023 IT Strategy

Cybersecurity Needs to Be a Part of Your IT Strategy

  • By Rafiq Masri
  • January 26, 2024
  • Security

In today's digital world, SMBs need to establish a comprehensive cybersecurity strategy to protect themselves from a range of potential threats. Whether it's a small business with a handful of employees or a large corporation with thousands of workers, every organization is vulnerable to cyberattacks. That’s worth stressing because so many business owners think they are immune simply because of...

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Four Tips to Help You Avoid Amazon Scams

Four Tips to Help You Avoid Amazon Scams

  • By Rafiq Masri
  • December 13, 2023
  • Security

With the holiday season upon us and online shopping surging, instances of scams targeting the popular e-commerce platform Amazon have become increasingly common. The majority of these scams involve impersonation tactics, posing a significant threat to unsuspecting users. With the festive season underway, it's crucial to be aware of the types of Amazon scams prevalent and take measures to avoid...

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