Best Practices

As the Boss, are You Also the Go-To IT Expert? We Can Fix That

As the Boss, are You Also the Go-To IT Expert? We Can Fix That

  • By Rafiq Masri
  • January 14, 2026
  • Business

How often do you find your day, meant to be spent on running your business, instead being spent on keeping your business running? How frequently do you see your day being eaten away by all the minor issues and interruptions that arise? If your answer is any more often than “rarely, if ever,” you have a problem.  (more…)

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5 Ways to Seize More Tech Savings

5 Ways to Seize More Tech Savings

  • By Rafiq Masri
  • January 12, 2026
  • Cloud

How many times have you felt like it’s impossible to keep up with today’s rapidly evolving business technology? You’re not alone; small businesses all over are finding it to be expansive and fast-moving, making it hard to stay ahead. If you’re sick of underutilizing your resources, maintaining broken systems, and overspending on your IT, then it’s time to start looking...

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Give Your Team the Confidence to Stay Secure

Give Your Team the Confidence to Stay Secure

  • By Rafiq Masri
  • January 7, 2026
  • Security

Traditional cybersecurity has long been built on a foundation of restriction and reprimand. However, treating employees as the weakest link creates a dangerous paradox: the more you monitor and scold your team, the higher your actual risk becomes. When an employee fears professional retaliation for a digital mistake, they don't become more careful… they become more secretive. They delete the...

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Five Tips to Help You Keep Your Workstation Clean

Five Tips to Help You Keep Your Workstation Clean

  • By Rafiq Masri
  • December 21, 2025
  • Security

Taking care of your computer isn’t just about software updates and backups—it’s also about keeping it physically clean. A dust-free and tidy workspace helps your devices last longer and run smoothly. This month, we look at five straightforward tips anyone can follow to maintain a clean workstation. (more…)

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Why Modern IT Management Needs a Conductor, Not Just a Technician

Why Modern IT Management Needs a Conductor, Not Just a Technician

As a business owner, you understand the need for harmony and efficiency. Whether it's the smooth operation of your supply chain, the flow of customers through your store, or the synchronization of your sales and marketing teams, when everything works together, your business sings. Now, apply that same principle to the invisible but vital engine of your modern company: Information...

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Digital Cruft is Just as Bad as It Sounds

Digital Cruft is Just as Bad as It Sounds

  • By Rafiq Masri
  • December 5, 2025
  • Security

Clutter is a part of life, but one place you absolutely don’t want it is your business’ network. This clutter is called “digital cruft,” which 1) is an actual word, and 2) creates serious problems if you let it accumulate. Your digital cruft can lead to significant vulnerabilities that put your network at risk. (more…)

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Escaping the Boiled Frog Fate of Cyber Risk

Escaping the Boiled Frog Fate of Cyber Risk

  • By Rafiq Masri
  • November 19, 2025
  • Security

As a cybersecurity professional, I've seen organizations of all sizes and sectors make a critical, often fatal, mistake: they wait for the water to boil. They operate under a reactive cybersecurity model, adopting the same slow, passive approach as the hapless subject of the boiled frog analogy. It’s a tale I recently rediscovered, and it's a chillingly perfect metaphor for...

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Let’s Work Together to Lead Your Business to Success

Let’s Work Together to Lead Your Business to Success

  • By Rafiq Masri
  • November 16, 2025
  • Security

If your business works with a Managed Service Provider (MSP)—an IT company that handles things like computers, networks, and security—it’s worth knowing how to get the most out of that relationship. MSPs like us can help keep your tech working smoothly, but to make sure you’re getting your money’s worth, here are three simple ways to work with us most...

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How to Build Better AI Prompts

How to Build Better AI Prompts

  • By Rafiq Masri
  • November 7, 2025
  • How To

Have you tried using AI to support your business, only to find yourself underwhelmed by the results? It can be too easy to assume that the AI will be able to extrapolate what we really mean based on vague instructions, but that just isn’t how it works. In order to get quality results, you need to provide the AI tool...

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Tip of the Week: Inject Timestamps Into Shareable YouTube Links

Tip of the Week: Inject Timestamps Into Shareable YouTube Links

Want to share all those helpful tutorials you’ve found on YouTube with your coworkers? Well, they won’t do any good unless you tell your coworkers where exactly in the video their interest should lie. After all, no one wants to waste time, right? Here’s how you can skip to anywhere in a YouTube video in a simple, easy way. (more…)

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