Network Management, Inc. has been serving the Virginia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
When you suffer from a technical difficulty, it’s your responsibility to ensure that it is handled in a timely fashion, whether it is reporting the issue to IT or taking care of it yourself. The process of troubleshooting, however, can save you from waiting around while IT tinkers with your device’s settings. Let’s examine the five stages of troubleshooting and...
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There are a lot of different notification sounds that the average office worker needs to listen for as they’re hard at work. However, these notifications can often be drowned out by other applications. To help prevent this, we wanted to go over how you can adjust the volume levels of some of your individual applications. (more…)
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Even the best employees will encounter situations where they might accidentally put your organization at risk due to a phishing attack. What are some of the telltale signs of a phishing scam and how can you tell when you need to be cautious? The subject lines of phishing emails can be indicative of their threat level. Let’s take a look....
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When you get excited to implement a new technology solution for your business, it is easy to let the expectation blind you as to the true value you get from it right out of the box. It’s no fault of your own; it’s human to have expectations that exceed reality. In business, though, it is important that you keep these...
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Burnout is a serious problem in the business environment, and if you are not careful, it can have profound effects on operations, productivity, and profitability in the long term. If you suspect that your employees are experiencing symptoms of burnout, you need to act on these symptoms and implement policies to protect your team from… well, themselves. (more…)
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In certain industries that are steeped in tradition, it can often be challenging to meet the stringent security requirements in order to keep up with modern threats. Take, for example, the modern law firm. Just how does a law firm go about securing its data and technology, and what must be considered when implementing security solutions for these types of...
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Now that many of us have been working remotely for the past 18 months, what are your thoughts on the concept of a remote or hybrid office? Have your opinions changed at all, or are you still clinging to your previously conceived notions of what it would be like? It does not help that some major companies, like Microsoft, are...
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One of the most important solutions for a small business to implement is a data backup and disaster recovery system. It is a crucial element of any business continuity plan, yet many organizations fail to implement one in an appropriate manner. Let’s discuss three of the best reasons you must consider data backup and disaster recovery now before it’s too...
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Instant messaging is a solution that has picked up in the business world, and for good reason. While email allows for more passive communication, instant messaging allows for more instantaneous communication, similar to a phone call in its urgency. But are you using instant messaging in the proper way? (more…)
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The traditional 40-hour workweek feels like a staple in the business world, where employees work 8 hour shifts and then head home for the day. This was not always the case, however, and there can be a case made that even the 40-hour workweek should be adjusted to at least some degree. Let’s take a look at the modern workplace,...
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