Network Management, Inc. has been serving the Virginia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
When a business computer takes several minutes to boot up or freezes during a meeting, it directly impacts the bottom line. Sluggish hardware causes employees to lose valuable minutes every single day. This lost time quickly accumulates into a substantial financial loss. If ten employees lose fifteen minutes each day to slow technology, that totals over sixty hours of wasted...
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Long gone are the days of the poorly-written email scams. Nowadays, phishing attacks are sophisticated, AI-generated lures that know just how to trick even the most vigilant employees. To keep your business from becoming just another statistic in the growing number of at-risk organizations, you need to know the difference between legitimate messages and the fake ones, and that starts...
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Nowadays, “the office” is digital, accessed from one’s home, adding an extra layer to the responsibilities of the human resources professional. After all, slow connections, login issues, and other problems can and do exacerbate burnout, leading to turnover. Let’s take a moment to consider how technology can help the modern HR department in its daily operations. (more…)
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Let’s say you implement new software for your team to use, and they simply don’t. Despite what you may assume, it likely isn’t because they’re being lazy or assembling in an act of quiet defiance. They may just be burnt out. It is becoming increasingly difficult to get excited about new technologies, especially in the workplace. For your team members,...
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Communication is a critical element of any business’ success, but perhaps more so in the average small or even medium-sized organization. Internal communications can make or break profitability, especially if they fail. Disconnected files and ongoing email chains often translate to duplicated efforts and missed deadlines or opportunities. Let’s talk about how you can avoid the kind of friction that...
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Nowadays, businesses of all sizes rely so, so much on data. This makes it a hugely valuable asset. Unfortunately, it is also one of the most vulnerable. We’ve reached a point where the cybersecurity protections most have relied on for years—things like basic antivirus and its ilk—just aren’t enough to properly protect against modern attacks and their ramifications. To really...
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These days, it feels like every week there’s a new AI tool out there that promises to exponentially improve your productivity. It’s easy for leadership teams to fall victim to the “shiny object syndrome,” where they adopt a new tool only to find it’s not seeing any use after six months. New technology should never be a solution looking for...
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Negotiating an IT contract is often the most overlooked step in an SMB's technology journey. Many owners focus strictly on the monthly price, inadvertently leaving their business exposed to hidden fees, slow response times, and "vendor lock-in." To build a sustainable partnership, your contract must be a balanced document that rewards proactive management and provides clear accountability for your bottom...
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Connecting to a public network is a gamble with your data. Most people see free guest Wi-Fi as a convenience, but from a technical standpoint, it is a way for others to monitor your traffic. When you use these networks, you are trusting a third party to secure a connection that is often left intentionally wide open. (more…)
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Imagine if a master locksmith suddenly announced that the standard deadbolt—the exact one installed on almost every office door in the country—had a hidden flaw. Worse, imagine they just proved exactly how to pick it. You wouldn't just sit there and hope for the best. You'd be calling a professional to get new, secure locks installed immediately. (more…)
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