Network Management, Inc. has been serving the Virginia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Customer relationship management is an important facet of any operational business’ processes, which makes the benefits a CRM platform provides all the more needed, and welcomed. Let’s take a few minutes to review what these benefits look like, based on the features your CRM should provide. (more…)
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We’ve seen artificial intelligence used more and more commonly in businesses, largely in the form of machine learning. What’s even nicer is that it is becoming more and more accessible to smaller businesses as well. Let’s discuss how a small business might put AI to use, or in other words, how you can get started doing so. (more…)
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Google Chat—the successor to Hangouts—offers a TON of features to its users, more so than most users probably realize. For instance, there are a lot of features buried under keyboard shortcuts. Let’s go over some of these shortcuts and what you can use them for in Google Chat. (more…)
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A sluggish mouse is one way for you to lose out on valuable moments throughout the workday, so why not give your settings a change and switch up your mouse speed or sensitivity? You might find that it makes getting work done a little less frustrating and much faster, too. Here’s how to do it in Windows 10 or 11....
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Ransomware is perhaps one of the most difficult types of malware to handle, and it has enabled cyber-extortion to flourish over the past several years. As a business owner, you need to know what ransomware is, how it should be addressed, and how to protect against it. (more…)
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The past few years have seen major shifts in the workforce, and not the kind that employers ever want to see. More people than any other time have willingly left their places of work, with social media hashtags like “#quittingmyjob” and “#quitmyjob” getting hundreds of millions of views. Let’s consider why this is, and what you can do to keep...
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Getting the right technology for your business can be confusing and downright frustrating if you don’t know what you are looking for. After all, technology is supposed to make life easier and keep your business more efficient and organized. With so many rapidly evolving technologies now available, it can be hard to choose which to deploy inside your business. Today,...
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Your wireless routers do a lot of heavy lifting, and give a lot of devices access to the rest of your network. Protecting your personal and business data is extremely important, and if you can secure your router it can go a long way toward tightening up your network’s security. Let’s take a look at a couple of practices that...
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Exploring how to fuel your business’ data needs typically comes down to whether or not you have the outstanding capital to purchase and manage your own IT infrastructure or if you are looking to utilize utility computing in the cloud to facilitate all of your business’ IT needs. This week, we thought we’d briefly discuss the pros and cons of...
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Downtime is often associated with losing power or an Internet connection, but in reality, it’s far more than just that. It’s any situation where your team cannot perform their duties as expected, and it can be extremely costly if it’s not addressed. Here are some ways you can address these situations. (more…)
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