Network Management, Inc. Blog

Network Management, Inc. has been serving the Virginia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

AI: Essential Strategy for the SMB IT Stack

AI: Essential Strategy for the SMB IT Stack

Historically, AI has been perceived by SMBs as complex, expensive, and outside their operational scope. Today, the democratization of AI via SaaS and integrated platforms makes it a cost-effective, practical IT asset with measurable ROI. Here are three focused areas where AI can be strategically deployed to optimize your business performance: (more…)

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Get a C-Level IT Team Member for the Price of Managed Services

Get a C-Level IT Team Member for the Price of Managed Services

Ask yourself honestly: How well does your current IT support function? If your answer is merely "fine" or "good," you're likely settling for the status quo and missing out on significant benefits. True IT partnership isn't about break/fix; it's about strategic growth. If your provider has never discussed your long-term goals or future technology needs, it's time for a change....

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Boost Your Business: Why VoIP is the Smart Investment

Boost Your Business: Why VoIP is the Smart Investment

No matter the size or industry of your business, effective communication is a constant challenge that dictates where you spend your tech budget. Fortunately, there is a simple, strategic, and powerful solution: Voice over Internet Protocol (VoIP). This modern technology is a sound upgrade from traditional telephone systems and is ready to transform your communication infrastructure for the better. (more…)

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How to Build Better AI Prompts

How to Build Better AI Prompts

  • By Rafiq Masri
  • November 7, 2025
  • How To

Have you tried using AI to support your business, only to find yourself underwhelmed by the results? It can be too easy to assume that the AI will be able to extrapolate what we really mean based on vague instructions, but that just isn’t how it works. In order to get quality results, you need to provide the AI tool...

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AI: The Black Box of Today’s Technological Innovations

AI: The Black Box of Today’s Technological Innovations

With AI taking over the zeitgeist, you’re probably wondering what the big deal is and how you can use it for your business. That said, AI is far from infallible: you can experience issues with your AI models. We’re not just talking about operational problems; we’re talking about the value and validity of its responses to your queries. (more…)

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Tip of the Week: 3 Ways to Zoom (Plus 1 You Haven’t Heard Of)

Tip of the Week: 3 Ways to Zoom (Plus 1 You Haven’t Heard Of)

What do you do if you can’t see the content of a web page or application clearly? It’s easy; you just zoom in on the page or document as needed. While this is admittedly a pretty basic tip, we find that some individuals don’t know this functionality exists. Today, we’re covering four different tricks to consider for your zooming pleasure,...

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Tip of the Week: Inject Timestamps Into Shareable YouTube Links

Tip of the Week: Inject Timestamps Into Shareable YouTube Links

Want to share all those helpful tutorials you’ve found on YouTube with your coworkers? Well, they won’t do any good unless you tell your coworkers where exactly in the video their interest should lie. After all, no one wants to waste time, right? Here’s how you can skip to anywhere in a YouTube video in a simple, easy way. (more…)

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How Threat Infections Work (And How to Stop Them)

How Threat Infections Work (And How to Stop Them)

  • By Rafiq Masri
  • October 29, 2025
  • Security

There are a lot of threats out there, ranging from simple and annoying viruses to business-ending ransomware. Do you know how these threats end up on your network in the first place, and more importantly, how do you protect your network from these threats? Today, we’re exploring the various avenues a cybersecurity threat might take to install itself on your...

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3 AI Tips for Your Organization

3 AI Tips for Your Organization

Artificial intelligence has officially moved from science fiction into our daily toolkit. Whether you're drafting an email, brainstorming a new project, or debugging code, AI tools can dramatically boost productivity. Like any powerful tool, however, knowing how to use it effectively is growing in importance. This week, we thought we’d give you three tips on how to get AI to...

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Inefficiencies In Your Onboarding Process Matter More Than You Think

Inefficiencies In Your Onboarding Process Matter More Than You Think

  • By Rafiq Masri
  • October 24, 2025
  • Business

The hiring process is long and tiring, but hopefully by the end of it all, you end up with the perfect candidate for the position. While they might be eager to get to work, they might find themselves ill-equipped to do their job—a position you don’t want them to be in. Unfortunately, this is how many new hires start their...

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