Ransomware has been a major problem for several years now, and 2018 continues to see this threat develop in unforeseen ways. Ransomware is malicious software that can encrypt data located on your device or network, with the encryption key only being available to those who pay a ransom. Ransomware is known today as one of the most pervasive threats out...
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Project management can be an exceptionally tricky part of implementing any new solution or service for your business. While technology can help with this process, you’ll want to understand how its implementation helps in the grand scheme of things. We’ll help explain how value-based managed IT services can help you ensure projects are completed with minimal downtime and technology hiccups....
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For businesses that get a lot of work done while out of the safety and privacy of their offices, the importance of having a secure way to connect employees to important assets and data cannot be understated. To achieve these ends, many organizations implement what’s called a Virtual Private Network, or VPN. But what is a VPN, and how does...
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It feels like every week we learn about another big business or bank or municipality getting hacked, and the data of their customers getting stolen. Big organizations are losing millions of dollars, forcing their hand to run damage control to millions of customers and deal with crushingly bad press. Beyond feeling a little numb to these cyberattacks (more on this...
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Phishing has been gaining notoriety in cybersecurity circles, as it has been used quite successfully in a variety of business infiltrations and data breaches. Many of the more well-known cyberattacks of the last few years were enabled by phishing. In order to protect your business’ interests, you and your team need to be able to identify these social engineering attempts....
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It isn’t exactly news that businesses of all sizes need to be concerned about cyberthreats - especially since, as time passes, these threats have become more serious and insidious. Up until this point, there have been tried-and-true methods that businesses could leverage to stop these threats, but hackers are very clever when it comes to their attacks. What can a...
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If you’ve recently signed up for IT services from a third-party, there are a couple of things you need to know before getting started. Likewise, there are a couple of things that your service provider needs to know before they can get started. Here’s a short checklist that will help you make a smooth transition to a new IT service...
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How much thought have you put into the layout of your office space? The fact of the matter is that every piece of furniture, equipment, and even the floor plan, all communicate the values of your business, and can also hinder or improve your company’s goals and productivity levels. It’s as if your office has its own ecology. Did you...
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Have you ever gone to a restaurant with a wonderful little dessert buffet, where there is a convenient soft-serve ice cream machine that lets you eat as much as you want? The convenience of this “self-serve” model is one which has permeated many industries. Just take a look at self-checkout at major retailers--people want to do things themselves. Unfortunately, this...
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What makes a paper jam so aggravating? Perhaps it’s because they typically happen at the worst possible time, like when you're printing handouts minutes before the start of your presentation. Or maybe it’s because they happen so frequently with older printers and copy machines. Either way, it’s beneficial for every office worker to know how to troubleshoot a paper jam....
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