In the early days of the AI boom, that phrase was a suggestion. Today, in 2026, it is a legal mandate. As AI becomes as ubiquitous in the workplace as email, the "black box" era of technology is officially over. Regulators across the globe are no longer satisfied with businesses saying their tools work; they are now requiring companies to...
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The most talented employees on your payroll are subject to a specific kind of tax, one that saps their productivity and makes them feel like expensive data-entry clerks. That’s the tedium task, which is levied against employees of small businesses that use multiple tools that don’t integrate well. Ultimately, what happens is that these businesses have employees manually connect these...
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We talk a lot about Voice over Internet Protocol (VoIP) and how it’s a game-changer for SMBs, but there are a lot of ways to muck up the implementation if you’re not careful. The reality of the situation is that VoIP is not a “set it and forget it” type of solution; it requires careful planning and precision to take...
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For most small businesses, the manual reporting cycle is tedious, involving numerous different websites and applications, exporting data, and then trying to consolidate it all into one single spreadsheet to determine how well (or how poorly) your business performed last quarter. It’s necessary to look at historical data like this to better run your business, but it’s not necessary to...
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As an IT expert who has spent years under the hood of various professional service firms, I’ve noticed a recurring pattern. Many lawyers are brilliant at practicing law but are often held back by a digital anchor; outdated servers, fragmented files, and manual billing processes that eat away at billable hours. In 2026, staying competitive isn't just about your legal...
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Does your business technology drive you up the wall with uncertainty? Are you reacting to IT problems when you would instead prefer to proactively leverage technology to drive your business’ growth? It’s not your fault; it’s the result of a phenomenon known as the Executive IT Gap, and it’s keeping you trapped in an endless cycle of reactive, costly, and...
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Are you exhausted from constantly dealing with garbled audio, dropped calls, and confusing telephone bills from your vendor? You deserve better, and while you know it, your telephone provider doesn’t. Thankfully, we do as well, and we have just the solution for you: Voice over Internet Protocol, or VoIP. However, not all VoIP solutions are the same, and what works...
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Imagine you’re going through your workday, business as usual, until all of a sudden, you lose control of your computer. A message displays across your screen stating that your files have been encrypted and they will be permanently deleted unless you pay a huge ransom. Meanwhile, you’re sitting there thinking, “Why me? Why my small business?” Cybersecurity is not just...
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When businesses start operations, they require a stroke of luck to realize their growth ambitions. With numerous businesses folding shortly after launching, seizing available opportunities becomes critical. In this month’s newsletter, we’ll explore strategies for businesses to better leverage these opportunities. (more…)
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Google's recent decision to push more remote staff back to the office, with potential consequences for non-compliance, feels like a step backward in the evolution of workplace flexibility. While the tech giant cites the importance of in-person collaboration and a stronger company culture, this rigid stance overlooks the significant benefits and increasing acceptance of remote work, especially for small and...
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