Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the...
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Karma is a pretty powerful force. If you do enough good, good will become of you. At least, that’s the idea. The same idea applies to the people around you; if you cultivate a positive environment and offer everything your staff needs to do a good job, they will perform better than the alternative. So why not make sure they...
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How much does your business rely on technology? Chances are that there is at least one solution your business can’t get by without--and where there is a technology solution, you can bet there will be users who need help with it. We’ll discuss how a help desk solution can help your business avoid downtime and general technology problems. The problem...
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It doesn’t matter how intensively a business uses their technology, there will always be a need for maintenance of some sort, whether it’s something as simple as a point-of-sale system or a full-fledged desktop workstation. Some businesses might have a complete IT department, while others might not have the resources to allocate to this role. We’ll walk you through how,...
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