It’s common for business owners to view technology costs as an annoying utility bill rather than money that could be the first step in a strategy to rapidly grow their business. There is a massive difference between spending money to tread water and spending money to swim faster, however. To determine if your current IT budget is a drain or...
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Have you ever used Google to look up something, played a game that remembers your high scores, or checked your messages on Instagram? All these apps work smoothly because they have something called a Database Management System, or DBMS, working behind the scenes. In this month’s newsletter, we take a look at the DBMS and how it works to improve user...
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The hiring process is long and tiring, but hopefully by the end of it all, you end up with the perfect candidate for the position. While they might be eager to get to work, they might find themselves ill-equipped to do their job—a position you don’t want them to be in. Unfortunately, this is how many new hires start their...
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Chances are you get a lot of unwanted messages, whether it’s spam or messages from threads, feeds, or newsletters you no longer want to receive. Thanks to some nifty built-in features in Gmail and Microsoft Outlook, you can easily unsubscribe from pretty much any website that’s sending you boatloads of emails, and it’s as easy as clicking a link. (more…)
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Resistance to new technology is a common challenge for businesses. The key to a smooth rollout isn't just about picking the right technology; it's about building a comprehensive strategy that addresses the human element of the change being made. As software is extremely important to any business, having a solid strategy in place to address the governance of your IT...
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You want a return on your investment for business technology, right? Well, it’s not as simple as “buy the thing and profit.” Today, we’re looking at why you can’t always rely on information about modern IT solutions and how you can simplify your tech decisions to align with your business goals. (more…)
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The moment when the technology you rely on suddenly stops working can be frustrating, but more than anything else, it can be expensive. If you understand these types of situations, you know that you need a plan to keep them few and far between. Let’s take a look at the costs of downtime and a few things you can do...
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Artificial intelligence is invading business IT infrastructure around the world, with chatbots being one of the more commonplace solutions out there. When implemented appropriately, chatbots can act as a cheat code for managing customers, handling inquiries, scheduling appointments, and even marketing your services.. Today, we want to help you get set up with chatbots so you can make better use...
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QR codes are a popular way to direct individuals to specific web pages, like your business’ website. You can make them with relative ease, so there’s no excuse not to use them. Today, we’ll go over how you can make them in Microsoft Excel, a tool your business already probably uses to some extent. (more…)
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Maintaining positive customer relationships is an extremely important consideration for every business. One of the best tools any business can use is the customer relationship management (CRM) platform. While most CRMs have similar features, some come with more advancements; and higher costs. Today, we will get into what type of CRM you should consider for each level of business. (more…)
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