“Please listen carefully as our menu options have changed…” Sound familiar? It’s one of the most common catchphrases of the modern business phone system prompt. It might be a little cliche, but at least it’s not among the worst sins your phone system could be committing that is preventing your business from potential success. (more…)
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If you’re anything like me, you’ve always got a thought in the back of your head regarding your business and how you can make it more productive. While there are a lot of different ways you can do so, we wanted to focus on one that might not be the first to come to mind: communicate more. (more…)
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Voice over Internet Protocol, or VoIP, is one service that just about any business can use to their advantage. It’s a fact that the traditional telephone systems used by companies for years have not aged particularly well, and VoIP offers them an alternative solution that is both dynamic and more flexible. Let’s dig into some of the benefits your company...
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Google Chat—the successor to Hangouts—offers a TON of features to its users, more so than most users probably realize. For instance, there are a lot of features buried under keyboard shortcuts. Let’s go over some of these shortcuts and what you can use them for in Google Chat. (more…)
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Instant messaging is a solution that has picked up in the business world, and for good reason. While email allows for more passive communication, instant messaging allows for more instantaneous communication, similar to a phone call in its urgency. But are you using instant messaging in the proper way? (more…)
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VoIP, the shortened form of Voice over Internet Protocol, can be considered the latest and greatest in telecommunication, a solution that is far superior to traditional landlines. Some businesses have embraced this technology with open arms, whereas others still cling to their landlines like their lives depend on it. At the end of the day, relying on your landline when...
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Discord is not considered a business-grade solution, but it does have some merits in terms of communications and collaboration. Let’s discuss some of the ways that this platform can be used to help your business. After all, there is a reason why it’s so beloved with its user base, so maybe you will find some value in it. (more…)
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Imagine that you are a kid again and you get low marks on a test in school. The natural response from your parents and teachers is that you need to double down on studying for that subject, as it is clear that you struggle with it. The same can be said for any professional shortcomings, such as public speaking, interpersonal...
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Business communications have seen some significant changes, particularly with recent events being what they have been. Instead of your team members having the opportunity to simply turn to one another in the office, there are now added hoops that they must jump through. Let’s go into how your internal and external communications should adjust to meet these changes. (more…)
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With the transition of broadband Internet from a helpful convenience to a prescient need for modern life and business, it is staggering to consider that access to this resource is not equally distributed. While the U.S. Federal Communications Commission intends to change this, they need data to help them gauge the true scope of the problem. To do so, the...
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