The single greatest danger to your business isn’t a hacker on the other side of the world, and it’s not your employees taking an extra five minutes on their break. It’s that dusty old server taking up space in a closet, the one that you insist works just fine. Hardware failure and the data loss it leads to can often...
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Do you know which apps your employees downloaded to their work devices this morning? While it’s nice to imagine your team is sticking closely to your official tech stack, in reality, your IT infrastructure likely looks a bit more chaotic. In the world of managed IT, we call this chaos Shadow IT—the use of software, hardware, or cloud services without...
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We talk a lot about Voice over Internet Protocol (VoIP) and how it’s a game-changer for SMBs, but there are a lot of ways to muck up the implementation if you’re not careful. The reality of the situation is that VoIP is not a “set it and forget it” type of solution; it requires careful planning and precision to take...
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For most small businesses, the manual reporting cycle is tedious, involving numerous different websites and applications, exporting data, and then trying to consolidate it all into one single spreadsheet to determine how well (or how poorly) your business performed last quarter. It’s necessary to look at historical data like this to better run your business, but it’s not necessary to...
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It’s common for business owners to view technology costs as an annoying utility bill rather than money that could be the first step in a strategy to rapidly grow their business. There is a massive difference between spending money to tread water and spending money to swim faster, however. To determine if your current IT budget is a drain or...
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Does your business view its IT as just another necessary expense? Many small businesses think of IT as a simple box to check, a cost center that eats into profits and breaks down too frequently to actually yield a return on investment. We have news for you; modern IT management gives you a means not only to maintain the status...
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When companies talk about cybersecurity, they usually brag about their expensive technology they use to do the job: the firewalls, the fancy encryption, and the smart detection software. The thing that matters most, however, your actual employees, gets completely overlooked. It only takes one wrong click for a whole network to crash. Even the smartest, most well-meaning and vigilant co-worker...
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Are you exhausted from constantly dealing with garbled audio, dropped calls, and confusing telephone bills from your vendor? You deserve better, and while you know it, your telephone provider doesn’t. Thankfully, we do as well, and we have just the solution for you: Voice over Internet Protocol, or VoIP. However, not all VoIP solutions are the same, and what works...
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Network bottlenecks are some of the biggest problems that businesses face in their networking architecture. While you might be paying your ISP for a certain speed standard, chances are you’re not getting it, especially if you’re relying on a consumer-grade router. If your network can’t handle all the abuse you throw at it day to day, then you could be...
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In IT, we often talk in terms of firewalls, encryption algorithms, and next-generation detection and response tools. We meticulously patch systems, configure complex security policies, and deploy the latest hardware. After two decades in this field, I can tell you where the biggest, most persistent vulnerability lies: the people. (more…)
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