For businesses that get a lot of work done while out of the safety and privacy of their offices, the importance of having a secure way to connect employees to important assets and data cannot be understated. To achieve these ends, many organizations implement what’s called a Virtual Private Network, or VPN. But what is a VPN, and how does...
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If you’ve recently signed up for IT services from a third-party, there are a couple of things you need to know before getting started. Likewise, there are a couple of things that your service provider needs to know before they can get started. Here’s a short checklist that will help you make a smooth transition to a new IT service...
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How much thought have you put into the layout of your office space? The fact of the matter is that every piece of furniture, equipment, and even the floor plan, all communicate the values of your business, and can also hinder or improve your company’s goals and productivity levels. It’s as if your office has its own ecology. Did you...
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Have you ever gone to a restaurant with a wonderful little dessert buffet, where there is a convenient soft-serve ice cream machine that lets you eat as much as you want? The convenience of this “self-serve” model is one which has permeated many industries. Just take a look at self-checkout at major retailers--people want to do things themselves. Unfortunately, this...
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What makes a paper jam so aggravating? Perhaps it’s because they typically happen at the worst possible time, like when you're printing handouts minutes before the start of your presentation. Or maybe it’s because they happen so frequently with older printers and copy machines. Either way, it’s beneficial for every office worker to know how to troubleshoot a paper jam....
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As almost everyone has found out, political tension in much of the Western world has led to some pretty remarkable situations to unfold over the past year. From the controversial Brexit vote, to the election of Donald Trump as the United States’ 45th President, many people have been sucked into political turmoil inside their workplaces; and, it’s costing employers billions....
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At the recent DEF CON security conference in Las Vegas, hackers taking part in the IoT Village tested the security of a variety of Internet-of-Things devices that are widely available to consumers. They found dozens of vulnerabilities, reinforcing the idea that IoT-device manufacturers need to do a better job securing their products. In total, hackers found 47 new vulnerabilities affecting...
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Despite the rise in digital documentation and connectivity, the ability to print hard copies of documents is still a requirement in many businesses. However, if not handled with care, printing can quickly become an expensive endeavor. This is just one of a few reasons that a single network printer is a better option for many organizations than a series of...
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A slow computer is many things, but most of all, it’s an annoying problem to have. When you have work that needs to get done, a slow computer can hold you back from reaching your maximum potential. Do you struggle with technology that’s running at less than maximum efficiency? We’ll discuss some of the ways that you can resolve the...
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The modern business needs a reliable source of information technology support. Historically, this was provided through a method known as break/fix—if your business technology was to break, a technician would come in to fix it. While this approach works, there are many trade-offs to using it that a business shouldn’t have to accept. Now that there is the managed services...
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