Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. The question is: Is your business one of them? (more…)
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Any successful business likely has some kind of relationship with at least a few vendors as it likely depends on their services and available technology and supplies. Having said that, it can be truly challenging to juggle all these providers. How is it that this challenge can be overcome? (more…)
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No business can be successful without collaboration. As such, businesses invest heavily in tools which facilitate effective collaboration for their employees. Let’s take a look at some of the variables that can contribute to an effective collaboration strategy, as well as how you can promote collaboration in the workplace. (more…)
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Every organization depends on their information systems to be up and available when they need them. Some businesses simply can’t function at all without them. When a business inevitably needs to patch their software or perform other maintenance, it can cause problems when employees need these systems to be available. This month, we’ll talk about the strategy behind proactive IT...
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Ransomware is an incredibly disruptive threat that can put your business at risk, but it is increasingly becoming not just a fiscal risk to organizations, but also to the physical health and wellbeing of communities and individuals. The Federal Bureau of Investigation has issued a warning that should have everyone concerned about the future of ransomware attacks, not just in...
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Instant messaging can solve a lot of problems for small businesses, and it can make for a much more dynamic work environment compared to the passive one created by sending endless emails. However, this is only true if you are using instant messaging correctly. How does one go about doing that? (more…)
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With many people choosing to work remotely, and businesses more or less embracing the idea of employing mobile teams, the tools and strategies needed to keep your business’ data and infrastructure safe could be new to your business, but for the most part many of them are actions that any organization looking to secure their IT would take. Let’s take...
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Business communications, which is the succinct way to say the sharing of information between people both internal and external to a company, is a key player in that company’s success. Here, we’ll analyze the different types of communication that a business could leverage, and the solutions that best enable them. (more…)
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For much of the past decade, data privacy has been a big issue. Ever since information was unveiled on how major tech companies (and other companies) use the information gleaned from their users, there has been a cross-section of people who have started to fight back against it. Unfortunately for Americans, this hasn’t resulted in an overarching data privacy law...
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Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped. (more…)
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