Business

A Business Acquisition is Exciting… If It’s Handled Properly

A Business Acquisition is Exciting… If It’s Handled Properly

  • By Rafiq Masri
  • August 18, 2025
  • Business

The time may come when you find yourself in the position to expand your business through the acquisition of one of your competitors or contemporaries. You may be in this position now. Either way, congratulations! This process can be rewarding and potentially quite profitable, provided everything goes according to plan. One of the most important aspects to pay attention to...

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Why Good Employees Resist IT Policy and How to Bridge the Gap

Why Good Employees Resist IT Policy and How to Bridge the Gap

  • By Rafiq Masri
  • August 15, 2025
  • Business

Resistance to new technology is a common challenge for businesses. The key to a smooth rollout isn't just about picking the right technology; it's about building a comprehensive strategy that addresses the human element of the change being made. As software is extremely important to any business, having a solid strategy in place to address the governance of your IT...

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Mastering Your IT Onboarding… and Yes, Offboarding Too

Mastering Your IT Onboarding… and Yes, Offboarding Too

  • By Rafiq Masri
  • August 11, 2025
  • Business

Picture your team for a moment and consider the experience a new hire might have during their first hours on the job. How effective are they at accomplishing tasks, or is their time spent jumping through hoops and getting set up with their technology? Similarly, what does one of your team members’ last days look like? Amicable or not, a...

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Vendor Management Doesn’t Have to Be Hard (Or Frustrating)

Vendor Management Doesn’t Have to Be Hard (Or Frustrating)

How many vendors does your small business work with on a daily basis? Chances are, it’s quite a few, and managing them all can be exhausting. You don’t have time for it, and we get that, so why don’t you let us lighten the load with our vendor management services? (more…)

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Minimizing Technology Disruptions

Minimizing Technology Disruptions

The moment when the technology you rely on suddenly stops working can be frustrating, but more than anything else, it can be expensive. If you understand these types of situations, you know that you need a plan to keep them few and far between. Let’s take a look at the costs of downtime and a few things you can do...

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Reducing the Risk of Tech Sprawl

Reducing the Risk of Tech Sprawl

  • By Rafiq Masri
  • January 29, 2025
  • Business

Software does plenty for your business, so it is inevitable that you are going to need to make plans to get applications that can best help it run. Acquiring software used in mission-critical tasks can be tough because there are similar products with slightly different integrations and slightly different features that could determine the effectiveness and ROI it will have...

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Can You Trust AI IT Support?

Can You Trust AI IT Support?

  • By Rafiq Masri
  • December 16, 2024
  • Business

With Artificial Intelligence (AI) a huge deal in business computing, it stands to reason that every business should look into AI tools that can help them support their products and services in the best way possible. One place that AI is being deployed is in IT support and today we will go through whether it is worth it or not. ...

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Investing in Your Business Relationships Provides Returns

Investing in Your Business Relationships Provides Returns

  • By Rafiq Masri
  • October 9, 2024
  • Business

Business is built on relationships, and to be frank, some can be quite challenging. Think about all the difficulties you’ve faced with customers, vendors, or employees. Sometimes, it's hard to imagine how your business could succeed without these key players, but they all can be a drain on any given day. Today, we’ll explore how the relationships you build in...

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Realistic Expectations Make Business Easier

Realistic Expectations Make Business Easier

  • By Rafiq Masri
  • October 4, 2024
  • Business

Running a small business often inspires dreams of rapid expansion and immediate success. However, it’s crucial to balance ambition with realistic expectations to ensure sustainable growth. In today’s blog, we’ll discuss how entrepreneurs and managers can set achievable goals while maintaining business stability. (more…)

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Two Productivity Bottlenecks You Need to Confront

Two Productivity Bottlenecks You Need to Confront

  • By Rafiq Masri
  • September 11, 2024
  • Business

Technology has enabled us to achieve more than ever before, but with that progress comes higher expectations. Increased productivity demands can sometimes feel overwhelming, making it essential to find effective ways to manage tasks. There's a natural limit to how much we can do, however, and certain obstacles can push us to that limit more quickly. Today, we’ll explore two...

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