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Tip of the Week: How (and Why) to Find Your IMEI on Android

Tip of the Week: How (and Why) to Find Your IMEI on Android

Wouldn’t it be nice if you had an easy way to track your device even if it were lost or stolen? Thankfully, this feature exists to an extent for Android devices in the form of the IMEI, or international mobile equipment identity number. If you know this number, you could potentially help mitigate the issues that losing a device can...

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What You Should Know About Voice-Based Tool Security

What You Should Know About Voice-Based Tool Security

  • By Rafiq Masri
  • October 25, 2021
  • Security

With so many workers performing tasks remotely, it’s no small wonder that authentication is one of the major points of discussion this year. How can you be sure that your company is doing all it can to verify a user’s identity before they access important information on your infrastructure? One such way you can do it is by using voice-based...

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AI Is an Impressive Technology, but How Can It Help Your Business?

AI Is an Impressive Technology, but How Can It Help Your Business?

Artificial intelligence used to be the work of science fiction, but nowadays it is seen as very real and a possibility for businesses of all types. There are benefits to artificial intelligence, but it could also create problems in the future. Let’s take a look at some of these advantages and disadvantages. (more…)

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Check Out These Easy Word Shortcuts

Check Out These Easy Word Shortcuts

Most companies use a word processor of some sort in their day-to-day tasks, but there are none more dynamic and well-known than Microsoft Word. To get the most out of Word, you need to take advantage of keyboard shortcuts. (more…)

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Make Strategic Decisions Better with a Virtual CIO

Make Strategic Decisions Better with a Virtual CIO

  • By Rafiq Masri
  • October 18, 2021
  • Business

Many businesses simply do not have the resources or budget to hire technicians to perform regular maintenance on their systems, let alone someone who is managing the technicians behind the scenes. The chief information officer, or CIO, is the one who would normally make these calls, but businesses that cannot hire an in-house CIO for whatever reason have the option...

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Break Your Break/Fix Cycle

Break Your Break/Fix Cycle

There are generally two approaches to technology maintenance. One of them addresses issues as they appear, and the other involves addressing possible issues before they become operational problems. How does your business go about technology maintenance? If it’s the first, also known as “break-fix” IT, then you are going about things the wrong way and leaving a ton of savings...

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What’s Wrong With Business IT Support?

What’s Wrong With Business IT Support?

Working in IT for any length of time will make you understand that it isn’t just novice workers that have trouble with their computers. In truth, about seven out of ten people can’t diagnose and fix simple IT problems. With that truth, it’s evident that any business that relies on IT, or at least on the productivity of people who...

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Yes, There is Phishing-as-a-Service

Yes, There is Phishing-as-a-Service

  • By Rafiq Masri
  • October 13, 2021
  • Security

Hackers and scammers are always trying to turn a profit on businesses just like yours, and you might be surprised by some of their ingenuity. One such way that some hackers choose to make a profit is by twisting the “as a service” business model into something that is particularly dangerous. Even Microsoft has gone on record and called out...

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Scammers are Phishing for Dollars

Scammers are Phishing for Dollars

  • By Rafiq Masri
  • October 12, 2021
  • Security

When people talk about cybersecurity nowadays, there certainly seems to be a lot of emphasis put on phishing attacks and ransomware. This is for good reason. Not only can either of these attack vectors create significant difficulties for a business, they are often used in tandem. Let’s discuss why these threats are so potent, and why they so often show...

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Managed IT Services Brings A Lot of Value

Managed IT Services Brings A Lot of Value

  • By Rafiq Masri
  • October 11, 2021
  • Business

When it comes to your business technology, you shouldn’t settle for anything less than the best. Unfortunately, technology is one facet of running a company where many business owners feel they have the least amount of control, perhaps due to its many moving parts and overwhelming complexity. The question becomes one of how you want to approach managing your business’...

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