People are constantly upgrading their technology. I mean, just take a look at how many people upgrade their phone every year even though innovation of the devices has slowed considerably. Alternatively, sometimes users ignore the signs that it is time for an upgrade even when they are crystal clear. This type of mentality will not help you, especially if your...
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Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. The question is: Is your business one of them? (more…)
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Google is rolling out client-side encryption to Gmail and Calendar, which will allow users to create meeting events as well as send and receive emails that have been encrypted before being sent to Google servers. Client-side encryption will be available to organizations with Google Workspace Enterprise Plus, Education Standard, and Education Plus plans. All other types of Google Workspace accounts...
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Any successful business likely has some kind of relationship with at least a few vendors as it likely depends on their services and available technology and supplies. Having said that, it can be truly challenging to juggle all these providers. How is it that this challenge can be overcome? (more…)
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The Federal Trade Commission has developed their Safeguards Rule for one purpose: To set up a guideline on how to interact, store, and use customer information. The FTC enacted the Rule in 2003, but it was heavily amended in 2021 to ensure that it keeps up with the technology used by businesses today. It outlines the policies and procedures that...
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No business can be successful without collaboration. As such, businesses invest heavily in tools which facilitate effective collaboration for their employees. Let’s take a look at some of the variables that can contribute to an effective collaboration strategy, as well as how you can promote collaboration in the workplace. (more…)
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We could (and usually do) talk about managed services all day long…and to be honest, it’s easy to do, just because there are so many ways that they benefit a business. Today, we wanted to focus our attention on one specific benefit that managed services offer: the inherent proactivity they feature. (more…)
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Every organization depends on their information systems to be up and available when they need them. Some businesses simply can’t function at all without them. When a business inevitably needs to patch their software or perform other maintenance, it can cause problems when employees need these systems to be available. This month, we’ll talk about the strategy behind proactive IT...
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The IT infrastructure of any business can be complicated, especially if you’re going about things the right way. In fact, managing your technology is, more often than not, a full-time job that needs to be fulfilled in order to be done appropriately. Let’s go over some of the key parts of managing and maintaining a business IT infrastructure, and while...
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“Please listen carefully as our menu options have changed…” Sound familiar? It’s one of the most common catchphrases of the modern business phone system prompt. It might be a little cliche, but at least it’s not among the worst sins your phone system could be committing that is preventing your business from potential success. (more…)
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