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3 Common Mistakes SMBs Make with VoIP Implementation

3 Common Mistakes SMBs Make with VoIP Implementation

We talk a lot about Voice over Internet Protocol (VoIP) and how it’s a game-changer for SMBs, but there are a lot of ways to muck up the implementation if you’re not careful. The reality of the situation is that VoIP is not a “set it and forget it” type of solution; it requires careful planning and precision to take...

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Lordy, Lordy, Look Who's Forty: A Trip Back to 1986 Business Technology

Lordy, Lordy, Look Who’s Forty: A Trip Back to 1986 Business Technology

In 2026, we spend most of our days managing cloud architecture, deploying automated security patches, and chatting with AI bots. If we dial the clock back exactly 40 years to 1986, however, business technology wasn't just a different world; it was a different dimension. In 1986, the cloud that we use for business wasn’t even an option. In fact, the...

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3 Clever Ways to Waste Less Time on Email

3 Clever Ways to Waste Less Time on Email

In business, it’s often the case that you spend more time talking about work than you spend actually doing the work. How many emails have you sent recently that could be described as “email tennis?” We won’t mince words; this endless back-and-forth discussing meeting times, checking calendars, and re-typing the same responses day-in and day-out is increasing your administrative friction...

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Make Reporting Easier with Visual Dashboards

Make Reporting Easier with Visual Dashboards

For most small businesses, the manual reporting cycle is tedious, involving numerous different websites and applications, exporting data, and then trying to consolidate it all into one single spreadsheet to determine how well (or how poorly) your business performed last quarter. It’s necessary to look at historical data like this to better run your business, but it’s not necessary to...

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Your Biggest Security Gap Is Human Nature

Your Biggest Security Gap Is Human Nature

  • By Rafiq Masri
  • January 19, 2026
  • Security

The most sophisticated firewall in the world cannot stop a human being from making a split-second mistake. Cybercriminals are not just hacking code; they are hacking your employees. By exploiting high-stress environments and the natural desire to be helpful, hackers create click-first, ask-later scenarios that can bypass your entire security stack in an instant. To defend your business, you do...

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3 Reasons to Ditch Your Annual Security Videos (Do This Instead)

3 Reasons to Ditch Your Annual Security Videos (Do This Instead)

  • By Rafiq Masri
  • January 16, 2026
  • Security

If you asked your team what they remember from the last annual security compliance video, we bet they’d be hard-pressed to remember anything of importance. That’s because most small business security training is like going to the dentist; you go once a year, and only because you have to. The unfortunate reality is that most people are going about security...

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As the Boss, are You Also the Go-To IT Expert? We Can Fix That

As the Boss, are You Also the Go-To IT Expert? We Can Fix That

  • By Rafiq Masri
  • January 14, 2026
  • Business

How often do you find your day, meant to be spent on running your business, instead being spent on keeping your business running? How frequently do you see your day being eaten away by all the minor issues and interruptions that arise? If your answer is any more often than “rarely, if ever,” you have a problem.  (more…)

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Two-Factor Authentication Has Become an Essential Part of Data Security

Two-Factor Authentication Has Become an Essential Part of Data Security

  • By Rafiq Masri
  • January 13, 2026
  • Business

Securing your network is essential in this age of near-constant cyberthreats. One of the best ways individuals and businesses have to secure their accounts is through two-factor authentication. How do you make the most out of it? Let’s discuss the best practices to ensure your 2FA setup keeps your digital life safe. (more…)

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5 Ways to Seize More Tech Savings

5 Ways to Seize More Tech Savings

  • By Rafiq Masri
  • January 12, 2026
  • Cloud

How many times have you felt like it’s impossible to keep up with today’s rapidly evolving business technology? You’re not alone; small businesses all over are finding it to be expansive and fast-moving, making it hard to stay ahead. If you’re sick of underutilizing your resources, maintaining broken systems, and overspending on your IT, then it’s time to start looking...

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Four Things You Can Do to Improve Your Smartphone Security

Four Things You Can Do to Improve Your Smartphone Security

  • By Rafiq Masri
  • January 10, 2026
  • Cloud

Keeping your smartphone safe for work is something that we all need to do. Not only do you have all of your personal data, if you use it for work, it probably has access to work emails, files, and other sensitive information, making it a target for hackers. To make sure it stays secure, here are some simple tips anyone...

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