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Three Technology Problems Everyone Has Experienced

Three Technology Problems Everyone Has Experienced

Using a computer can be frustrating when things go wrong, but you’re not alone. Everyone has dealt with annoying tech issues at some point. Let’s look at three super common tech problems and how you can handle them. (more…)

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There’s Such a Thing as Too Much Communication

There’s Such a Thing as Too Much Communication

We’ve all been there: You’re deep into a complex problem, finally finding your rhythm, when, bing.. A quick question pops up on one of the platforms you use to communicate (we all have several). You answer it in thirty seconds and try to get back to work. If this happens one time, it might be okay, but if it happens...

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Monitoring is Your Business' New Firewall

Monitoring is Your Business’ New Firewall

  • By Rafiq Masri
  • December 29, 2025
  • Security

We’ve all seen the Internet represented as an iceberg in images and videos explaining the deep web. The surface web—the part you use every day—is just the tip. Below that is the Deep Web (password-protected sites), and at the very bottom is the Dark Web, a hidden layer where anonymity is the primary currency. From a business perspective, the Dark...

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Our Promise to You as IT Professionals

Our Promise to You as IT Professionals

This time of year is known for its traditions, from the foods we eat to the rituals we carry out, and the songs we sing. In light of this, we wanted to put together a managed IT-friendly version to get into the spirit. (more…)

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Social Media is a Useful Tool for the Small Business

Social Media is a Useful Tool for the Small Business

Look around and you’ll see that almost everyone is scrolling through social media. Whether it’s checking out funny memes, following the latest trends, or staying updated with friends, platforms like Instagram, TikTok, Facebook, and X have become part of everyday life. It has also become a very important part of small business marketing efforts. This month, we take a look...

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The 5 Critical Components of Your Business Continuity Plan

The 5 Critical Components of Your Business Continuity Plan

  • By Rafiq Masri
  • December 22, 2025
  • Business

Disruptions to your operations are no longer a possibility, but an inevitability. Situations like natural disasters, major IT failures, and security breaches happen every day for businesses all over the world, and you can bet that each of them is scrambling to minimize downtime to keep their reputations and bottom lines in check. What they might not know is that...

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Five Tips to Help You Keep Your Workstation Clean

Five Tips to Help You Keep Your Workstation Clean

  • By Rafiq Masri
  • December 21, 2025
  • Business

Taking care of your computer isn’t just about software updates and backups—it’s also about keeping it physically clean. A dust-free and tidy workspace helps your devices last longer and run smoothly. This month, we look at five straightforward tips anyone can follow to maintain a clean workstation. (more…)

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Don’t Let the Gingerbread House That Is Your Data Backup Crumble

Don’t Let the Gingerbread House That Is Your Data Backup Crumble

Over the next week or so, countless gingerbread houses will be created and then consequently destroyed. During that initial creative process, you’ll get to see careful preparation and precision, which should yield a longer-lasting, more sustainable product. You can apply a similar philosophy to handling your business’ data; with the right structures in place (like the 3-2-1 rule for data...

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Understanding the Database Management System

Understanding the Database Management System

Have you ever used Google to look up something, played a game that remembers your high scores, or checked your messages on Instagram? All these apps work smoothly because they have something called a Database Management System, or DBMS, working behind the scenes. In this month’s newsletter, we take a look at the DBMS and how it works to improve user...

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4 Ways to Reframe Technology Management with an MSP

4 Ways to Reframe Technology Management with an MSP

Does your business view its IT as just another necessary expense? Many small businesses think of IT as a simple box to check, a cost center that eats into profits and breaks down too frequently to actually yield a return on investment. We have news for you; modern IT management gives you a means not only to maintain the status...

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