Imagine waking up one day and finding your phone completely wiped—no contacts, no photos, no texts. Feels like a nightmare, right? Now, picture that happening to an entire business. All the files, data, and systems—gone. Scary stuff. That’s exactly why businesses need a Disaster Recovery (DR) plan. It’s like having a safety net to help you get back on your...
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The most talented employees on your payroll are subject to a specific kind of tax, one that saps their productivity and makes them feel like expensive data-entry clerks. That’s the tedium task, which is levied against employees of small businesses that use multiple tools that don’t integrate well. Ultimately, what happens is that these businesses have employees manually connect these...
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Artificial Intelligence is totally shaking things up—it's one of the coolest, most game-changing technologies we've seen in years. It can do in minutes what used to take people hours or even days, and it's only going to get smarter. That said, if you're a business owner, using AI can sometimes throw a wrench in the works. (more…)
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Do you know which apps your employees downloaded to their work devices this morning? While it’s nice to imagine your team is sticking closely to your official tech stack, in reality, your IT infrastructure likely looks a bit more chaotic. In the world of managed IT, we call this chaos Shadow IT—the use of software, hardware, or cloud services without...
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Imagine you're just going about your day when you suddenly get an email from a company that says a hacker is targeting you. Since you don't work in IT and aren’t sure about your company's security details, you believe the email and reply. It turns out the email was a scam, unfortunately, and now the hackers have tricked you completely....
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Does the new year have your business relocating offices sometime in the next 6 to 12 months? One of the most expensive mistakes a business can make when moving is treating IT like the last box to be packed (or unpacked). Instead of running the risk that your IT won't work as intended in your new space, we’ve compiled the...
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As a technology expert who has watched the digital transformation of businesses that you never thought would do it, I’ve seen one department consistently struggle: Human Resources. HR is the side of the business that needs some consistency. Whatever else happens, HR has to handle the people-side of a business while buried under compliance forms, payroll disputes, and whatever else...
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We talk a lot about Voice over Internet Protocol (VoIP) and how it’s a game-changer for SMBs, but there are a lot of ways to muck up the implementation if you’re not careful. The reality of the situation is that VoIP is not a “set it and forget it” type of solution; it requires careful planning and precision to take...
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In 2026, we spend most of our days managing cloud architecture, deploying automated security patches, and chatting with AI bots. If we dial the clock back exactly 40 years to 1986, however, business technology wasn't just a different world; it was a different dimension. In 1986, the cloud that we use for business wasn’t even an option. In fact, the...
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In business, it’s often the case that you spend more time talking about work than you spend actually doing the work. How many emails have you sent recently that could be described as “email tennis?” We won’t mince words; this endless back-and-forth discussing meeting times, checking calendars, and re-typing the same responses day-in and day-out is increasing your administrative friction...
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