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Monitoring is Your Business' New Firewall

Monitoring is Your Business’ New Firewall

  • By Rafiq Masri
  • December 29, 2025
  • Security

We’ve all seen the Internet represented as an iceberg in images and videos explaining the deep web. The surface web—the part you use every day—is just the tip. Below that is the Deep Web (password-protected sites), and at the very bottom is the Dark Web, a hidden layer where anonymity is the primary currency. From a business perspective, the Dark...

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Our Promise to You as IT Professionals

Our Promise to You as IT Professionals

This time of year is known for its traditions, from the foods we eat to the rituals we carry out, and the songs we sing. In light of this, we wanted to put together a managed IT-friendly version to get into the spirit. (more…)

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The 5 Critical Components of Your Business Continuity Plan

The 5 Critical Components of Your Business Continuity Plan

  • By Rafiq Masri
  • December 22, 2025
  • Business

Disruptions to your operations are no longer a possibility, but an inevitability. Situations like natural disasters, major IT failures, and security breaches happen every day for businesses all over the world, and you can bet that each of them is scrambling to minimize downtime to keep their reputations and bottom lines in check. What they might not know is that...

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Don’t Let the Gingerbread House That Is Your Data Backup Crumble

Don’t Let the Gingerbread House That Is Your Data Backup Crumble

Over the next week or so, countless gingerbread houses will be created and then consequently destroyed. During that initial creative process, you’ll get to see careful preparation and precision, which should yield a longer-lasting, more sustainable product. You can apply a similar philosophy to handling your business’ data; with the right structures in place (like the 3-2-1 rule for data...

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4 Ways to Reframe Technology Management with an MSP

4 Ways to Reframe Technology Management with an MSP

Does your business view its IT as just another necessary expense? Many small businesses think of IT as a simple box to check, a cost center that eats into profits and breaks down too frequently to actually yield a return on investment. We have news for you; modern IT management gives you a means not only to maintain the status...

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Why Modern IT Management Needs a Conductor, Not Just a Technician

Why Modern IT Management Needs a Conductor, Not Just a Technician

As a business owner, you understand the need for harmony and efficiency. Whether it's the smooth operation of your supply chain, the flow of customers through your store, or the synchronization of your sales and marketing teams, when everything works together, your business sings. Now, apply that same principle to the invisible but vital engine of your modern company: Information...

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Your People Are Your Company's Biggest Cyber Threat (and Best Defense)

Your People Are Your Company’s Biggest Cyberthreat (and Best Defense)

When companies talk about cybersecurity, they usually brag about their expensive technology they use to do the job: the firewalls, the fancy encryption, and the smart detection software. The thing that matters most, however, your actual employees, gets completely overlooked. It only takes one wrong click for a whole network to crash. Even the smartest, most well-meaning and vigilant co-worker...

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How to Get C-Suite Tech Strategy for Half the Cost

How to Get C-Suite Tech Strategy for Half the Cost

  • By Rafiq Masri
  • December 10, 2025
  • Business

Does your business technology drive you up the wall with uncertainty? Are you reacting to IT problems when you would instead prefer to proactively leverage technology to drive your business’ growth? It’s not your fault; it’s the result of a phenomenon known as the Executive IT Gap, and it’s keeping you trapped in an endless cycle of reactive, costly, and...

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5 Mistakes SMBs Make When Implementing VoIP

5 Mistakes SMBs Make When Implementing VoIP

Are you exhausted from constantly dealing with garbled audio, dropped calls, and confusing telephone bills from your vendor? You deserve better, and while you know it, your telephone provider doesn’t. Thankfully, we do as well, and we have just the solution for you: Voice over Internet Protocol, or VoIP. However, not all VoIP solutions are the same, and what works...

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Digital Cruft is Just as Bad as It Sounds

Digital Cruft is Just as Bad as It Sounds

  • By Rafiq Masri
  • December 5, 2025
  • Security

Clutter is a part of life, but one place you absolutely don’t want it is your business’ network. This clutter is called “digital cruft,” which 1) is an actual word, and 2) creates serious problems if you let it accumulate. Your digital cruft can lead to significant vulnerabilities that put your network at risk. (more…)

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