Imagine you’re going through your workday, business as usual, until all of a sudden, you lose control of your computer. A message displays across your screen stating that your files have been encrypted and they will be permanently deleted unless you pay a huge ransom. Meanwhile, you’re sitting there thinking, “Why me? Why my small business?” Cybersecurity is not just...
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If your business works with a Managed Service Provider (MSP)—an IT company that handles things like computers, networks, and security—it’s worth knowing how to get the most out of that relationship. MSPs like us can help keep your tech working smoothly, but to make sure you’re getting your money’s worth, here are three simple ways to work with us most...
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Historically, AI has been perceived by SMBs as complex, expensive, and outside their operational scope. Today, the democratization of AI via SaaS and integrated platforms makes it a cost-effective, practical IT asset with measurable ROI. Here are three focused areas where AI can be strategically deployed to optimize your business performance: (more…)
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Ask yourself honestly: How well does your current IT support function? If your answer is merely "fine" or "good," you're likely settling for the status quo and missing out on significant benefits. True IT partnership isn't about break/fix; it's about strategic growth. If your provider has never discussed your long-term goals or future technology needs, it's time for a change....
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No matter the size or industry of your business, effective communication is a constant challenge that dictates where you spend your tech budget. Fortunately, there is a simple, strategic, and powerful solution: Voice over Internet Protocol (VoIP). This modern technology is a sound upgrade from traditional telephone systems and is ready to transform your communication infrastructure for the better. (more…)
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Have you tried using AI to support your business, only to find yourself underwhelmed by the results? It can be too easy to assume that the AI will be able to extrapolate what we really mean based on vague instructions, but that just isn’t how it works. In order to get quality results, you need to provide the AI tool...
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With AI taking over the zeitgeist, you’re probably wondering what the big deal is and how you can use it for your business. That said, AI is far from infallible: you can experience issues with your AI models. We’re not just talking about operational problems; we’re talking about the value and validity of its responses to your queries. (more…)
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What do you do if you can’t see the content of a web page or application clearly? It’s easy; you just zoom in on the page or document as needed. While this is admittedly a pretty basic tip, we find that some individuals don’t know this functionality exists. Today, we’re covering four different tricks to consider for your zooming pleasure,...
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Want to share all those helpful tutorials you’ve found on YouTube with your coworkers? Well, they won’t do any good unless you tell your coworkers where exactly in the video their interest should lie. After all, no one wants to waste time, right? Here’s how you can skip to anywhere in a YouTube video in a simple, easy way. (more…)
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There are a lot of threats out there, ranging from simple and annoying viruses to business-ending ransomware. Do you know how these threats end up on your network in the first place, and more importantly, how do you protect your network from these threats? Today, we’re exploring the various avenues a cybersecurity threat might take to install itself on your...
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