Abstract

We talk a lot—a lot—about “best practices” regarding IT and technology. However, it has come to our attention that not a lot of people necessarily know what this means, especially when it comes from an MSP. We wanted to take a few moments and go over what best practices are, and why it is important that they have a presence in your business’ IT.

What Are Best Practices?

According to Gartner, the enterprise research company, best practices are defined as:

“…a group of tasks that optimizes the efficiency (cost and risk) or effectiveness (service level) of the business discipline or process to which it contributes. It must be implementable, replicable, transferable and adaptable across industries.”

How We Put Best Practices in Place

So, when we say that something we offer meets best practices, we’re simply saying that it contributes to a better outcome, either in terms of the total investment the business makes or the actual quality of the result. The same can be said of any processes that we recommend—following them will offer clear benefits to your business and its tasks.

Whether we’re discussing IT maintenance habits, password creation, or backup policies, we tend to recommend a consistent set of best practices for each. Make sure you subscribe to this blog to catch them all.

Of course, you can also call us and ask us for them directly by calling 888-748-2525. We can see to all your IT needs and lend you assistance in many ways, you just have to give us a call first.

ABOUT THE AUTHOR

What Are “Best Practices,” Anyways?

Rafiq Masri

With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.