Abstract

We could (and usually do) talk about managed services all day long…and to be honest, it’s easy to do, just because there are so many ways that they benefit a business. Today, we wanted to focus our attention on one specific benefit that managed services offer: the inherent proactivity they feature.

Let’s dive into what this proactivity means, both for us as a provider, and for the clients we serve.

Proactive Maintenance Means Less Time Wasted for Everyone

This really is one of the biggest benefits that managed services have to offer, and it’s a benefit for both the client and our team here at NetMGM.

Proactive maintenance is precisely what it sounds like. Instead of waiting for a problem to show up and interrupt your processes, we’ll be monitoring your infrastructure remotely, using our advanced monitoring tools to spot budding problems before they become real issues. This way, we can use the warning signs to prevent downtime, enabling you to keep your operations running. Meanwhile, with less of our time spent remediating downtime issues, we can focus more on ways to further build upon and improve your business’ IT.

It is quite literally a win-win, and even better, a win-win that ultimately benefits you twice!

This Isn’t the Only Benefit of Proactive Monitoring and Maintenance, Either

There are a few other ways that your business can benefit by having us keep a watchful eye on your technology infrastructure:

  • Cost Savings – The bigger the issue, the more expensive it will ultimately be to resolve it. By resolving the issue sooner (if not avoiding it entirely), your business can save significantly.
  • Improved Productivity and Security – Similarly, catching problems before they manifest will help your business maintain necessary benchmarks when it comes to how much you are able to accomplish, as well as how protected you are.
  • Better Performance – By keeping an eye on your network, we’re able to smooth over small problems as they arise, ensuring that your team doesn’t feel the impacts.

If this sounds good to you, why not give us a call to learn more about what our services can help you accomplish? Dial us up at 888-748-2525 today.

ABOUT THE AUTHOR

When Trying to Maintain Your IT, Proactivity is the Best Policy

Rafiq Masri

With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.