Abstract

Every so often, you may encounter a need for experience that nobody you currently employ actually has. While you could hire an employee with the desired skills, there’s no guarantee that you could find one in a timely fashion – or that they’d be a good fit. So, for the third part of our series on a managed service provider’s added value, we’re examining their consulting services.


A Consultant’s Role

When someone acts as a consultant for a business, they can be accurately described as an external party who is lending their services to one or more of a business’ operations in order to somehow augment them. This could be to make up for some deficit in the skills that your current in-house team has, or an attempt to add a skilled perspective to a particularly important project. In some way, shape, or form, a consultant should assist a business – either by mitigating issues or promoting that business’ operational efficiency.

What to Look for In a Consultant

As you find a consultant to work with, you need to balance a few considerations and weigh them against each other, but one needs to be prioritized above the others.

Simply put, they need to know what they’re talking about… and to put it into action for your benefit.

This is where NetMGM excels as a consultant. Companies like yours turn to us for assistance in maintaining their technology solutions, leaning on our experience to do so as successfully as possible. Our clients’ success actually becomes our own benchmark of success, motivating us to only provide services that clearly add value, including:

Vendor Management Services

In order for you to procure the resources and assets your business needs to operate, you will have to deal with vendors at some point – which can be a long and arduous task to tackle. As an alternative, we offer our Vendor Management services, where we will stand in as your single point of contact and deal with your vendors in your stead… freeing up your time to focus on profit-generating endeavors.

Virtual Chief Information Officer

A chief information officer, or CIO, is an invaluable addition to any business looking to incorporate IT solutions into their workflows. Unfortunately, many of the businesses we work with can find it difficult to justify investing in a new hire, just to help manage their technology. With our Virtual CIO service, you can see all the benefits and added value of an on-staff CIO, without the investment of capital or time that hiring someone fresh would require.

Business Process Management

When a business incorporates technology into its operations, it is typically part of an attempt to make them more efficient. However, someone who only has perspective from within the business may not be able to objectively consider how to best use their resources. As an external resource who is still committed to your operational success, a managed service provider is more likely to have that perspective, and can make recommendations accordingly.

Want to Know More About How a Managed Service Provider Can Provide Value?

We publish a new blog a few times each week, discussing how useful our services can be for a business looking to make the most of its technology. We have a few more parts of this series coming, as well. To learn even more, reach out to us directly by calling 888-748-2525!

ABOUT THE AUTHOR

6 Reasons to Leverage Managed Services: 3. Proactivity

Rafiq Masri

With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.