It’s remarkable, but if you were to assess the greatest threats to your business, your users would likely rank high on that list. Human error poses a significant challenge to your security because cybercriminals exploit your employees’ fallibility and proneness to mistakes.

Let’s delve into how cyberattacks capitalize on this vulnerability and discuss strategies for protecting your business against such risks.

Understanding Human Vulnerability in Security

Alexander Pope famously said, “To err is human; to forgive, divine.” Yet, when he penned these words in 1711, he probably didn’t anticipate the extent of human error in the realm of information technology and its implications for modern businesses.

Numerous factors contribute to human mistakes. Life is inherently complex, both in professional and personal realms. Individuals may experience stress from office dynamics or personal issues. Factors like lack of sleep or concerns about performance can also play a role.

Some errors stem from sheer negligence, although it’s essential to recognize that what appears as laziness might actually result from overwhelm or burnout. Opting for the path of least resistance often seems preferable, particularly when time is limited.

Regardless of the cause, these mistakes can range from minor inconveniences to significant disasters, many of which directly impact your business’ security. Moreover, many individuals lack adequate knowledge of online security measures. Despite improvements in recent years, the average person often lacks the necessary understanding, intention, and practical skills to implement cybersecurity best practices effectively. This knowledge gap increases the likelihood of errors.

Additionally, not all businesses provide comprehensive cybersecurity training to their employees. Training may be insufficient or infrequent, failing to address and correct insecure behaviors effectively.

Cybercriminals Exploit Human Fallibility

For cybercriminals, human error presents an opportunity. By casting a wide net, they increase their chances of success. Many phishing attempts, even obvious ones, serve as a means to identify individuals susceptible to more sophisticated scams. Those willing to entertain dubious requests, such as sending money to a supposed foreign noble or divulging sensitive information to fake tech support, are prime targets.

Clearly, such mistakes are detrimental to any business’ security posture.

Transforming Your Team into a Cybersecurity Asset

Certain steps are crucial to safeguarding your business and its data. First, accept that perfect cybersecurity is unattainable due to the potential for human error. Instead, focus on implementing robust continuity plans to mitigate risks effectively.

Building a security-centric culture within your organization is more important today than ever. Engage your team in this process by explaining security concepts in relatable terms. Lead by example, promoting secure behaviors without alienating your employees.

Reduce friction in cybersecurity procedures by establishing clear standards and transparently communicating the rationale of security measures. Emphasize rewarding adherence to policies rather than punishing mistakes, and conduct regular training to reinforce secure behaviors.

We’re Here to Support Your Security Initiatives

Contact us for assistance in establishing cybersecurity measures and cultivating a security-focused culture within your organization. Call us at 888-748-2525 to learn more.


You Need to Address Your Employees’ Cybersecurity Knowledge

Rafiq Masri

With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.