Abstract
Communication is crucial in all walks of life, but especially so in the business world. In order to maintain ideal operations there must be reliable lines of communication connecting each and every employee to every resource they need to accomplish their goals. Unified communications are an excellent way to accomplish this.
What are Unified Communications?
Think about all the tools you regularly use to communicate with your coworkers and other businesses, like email, telephone calls, mobile web, and instant messaging. Unified communications lives up to its name by integrating them into a single platform. This consolidation makes them much easier to manage as a whole.
Another feature that makes the management of a unified communications platform easier is the inherent flexibility of cloud-based delivery systems. Since the entire platform can be hosted in a cloud solution, it greatly reduces the amount of skill needed to properly maintain the infrastructure, never mind the costs of acquiring and configuring the requisite equipment.
Why are They Good for Your Business?
While we’ve already touched on a few of the benefits that unified communications have to offer, there are others that also directly benefit your operations. For example, unified communications are a great thing for collaboration, as you might have imagined.
If a business has a reliable means of communication, coworkers can more easily share information and data with those they are working with. As a result, a team is more able to stay on the same page. Therefore, progress can be made on projects and tasks much more quickly than it could have been otherwise – without undermining the quality of the end result. This also allows the potential for more business to be carried out in the same amount of time, increasing profit-generating opportunities.
Interested in Learning More?
We’re more than happy to talk to you about potentially implementing unified communications for your business, or any other IT need you may have. Reach out to us at 888-748-2525 to have a conversation with one of our technology experts today.
ABOUT THE AUTHOR
Rafiq Masri
With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.
Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.
Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.
Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.