Why Good Employees Resist IT Policy and How to Bridge the Gap

Abstract

Resistance to new technology is a common challenge for businesses. The key to a smooth rollout isn’t just about picking the right technology; it’s about building a comprehensive strategy that addresses the human element of the change being made. As software is extremely important to any business, having a solid strategy in place to address the governance of your IT systems only makes sense. Today, we’ll give you a baseline on how to build one.

Address the Root Concerns

Employee resistance often stems from valid concerns. People may be unfamiliar with new technology, believe there are better options, or simply not understand the benefits. A good IT strategy considers these concerns upfront. By understanding the root causes, you can proactively address them.

Communicate the Advantages

A crucial part of any IT strategy is clear and consistent communication. Don’t just announce a new tool; explain why it’s being introduced and what specific problems it will solve. Emphasize how the solution will make employees’ jobs easier and improve overall efficiency. For example, a new cloud-based tool might have a learning curve, but a well-communicated strategy will highlight how it streamlines workflow in the long run.

Lead by Example

An effective IT strategy involves leadership buy-in. If you want your team to adopt a new solution, you need to use it yourself. By practicing what you preach and experiencing the tool from a user’s perspective, you can better understand its challenges and benefits. This hands-on approach is invaluable for vetting the technology and building confidence in your team.

Offer Support

A strategic IT plan includes a robust support system. During a transition, employees need guidance and resources. Partnering with a company like NetMGM can provide the necessary support to ensure a successful transition. This helps your team embrace the new solutions and makes the entire process smoother for everyone.

By focusing on a strong IT strategy, you can move beyond simply implementing new tools and instead create a culture where innovation is embraced, not resisted. If you want help navigating your business’ technology and get some help getting solutions that will help you sell it to your team, give us a call today at 888-748-2525.