Abstract

Technology brings a lot of benefits, but it can also cause problems. Small and mid-sized businesses that rely on technology will have to confront these challenges to get the most out of their IT. Let’s take a look at three of the most common technology problems that SMBs face. 

Cybersecurity Threats

The increasing prevalence of cyberattacks can be a major issue for small and large businesses. In today’s technology-driven business landscape, they are prime targets for hackers and other online criminals. Many small businesses lack the necessary resources and expertise to implement robust cybersecurity measures, making them vulnerable to data breaches, ransomware attacks, and other cyberthreats. To address this problem, small businesses should invest in reliable security software, regularly update their systems and software, educate employees about cybersecurity best practices, and implement strong passwords and multi-factor authentication.

Limited IT Infrastructure

Small businesses often face limitations in terms of IT infrastructure, including outdated hardware, inadequate storage, and slow network connections. These limitations can hinder productivity and the ability to scale operations. To overcome this problem, small businesses should consider cloud-based solutions, which provide scalable and cost-effective IT infrastructure. Cloud services offer flexibility, improved data storage, and enhanced collaboration capabilities, enabling small businesses to focus on growth without the burden of managing complex IT systems.

Lack of IT Support

Small businesses often lack dedicated IT personnel, leaving employees to deal with technology issues on their own. This can result in costly downtime, decreased productivity, and increased frustration among employees. In attempts to solve this problem, small businesses can lean on an outsourced IT provider like NetMGM. We can provide proactive monitoring, maintenance, and troubleshooting support that can help ensure technology-related issues are promptly addressed, and systems keep running as intended. 

Embracing technology and staying proactive will enable small businesses to stay ahead in today’s competitive business landscape. If you would like to have a conversation about how our knowledgeable technicians can bring value to your organization, give us a call today at 888-748-2525.

ABOUT THE AUTHOR

Unpacking the Most Common Small Business Technology Problems

Rafiq Masri

With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.