Abstract

Collaboration platforms are all the rage these days, and one of the more notable choices out there is Microsoft Teams. With any collaboration software, there will be best practices that you can use to get the most out of it, and Teams is no exception to this rule. Let’s go over how you can use Teams to the best of your ability.

If you don’t use Teams, you can think of it like other services like Slack and Discord. You use a variety of channels for communication, all of which give you the ability to access various mediums of communication, like video chat, instant messaging, and more. If you can get the most out of Teams, you can get the most out of your collaborative endeavors.

Pin Important Messages

Sometimes you might want to keep important messages pinned to the top of conversations so that people are most likely to see them. You can do this by clicking on the pin icon. This keeps the pinned message at the top of the conversation so that your team will always see that message first. It’s great for including important information, like FAQs or announcements, so you can cut down on unnecessary messages. Just click on the three-dot icon and then the pin symbol.

Tag Someone in Conversations

If you need someone’s input or want to make sure someone sees a message, you can tag them in it using the @ symbol. This sends the user a notification that they have been tagged in the chat, and they can (hopefully) respond in a timely manner. It’s far from the best way to make someone contribute, but it’s better than waiting around for them to see the message.

Organize Your Teams Into… Well, Teams (And Channels)

Teams organizes your communications into various “teams,” or places where specific groups of people can have their own dedicated workspaces. You should set your Teams up so that each department has their own dedicated space for collaboration. These Teams can also be split up further through Channels for specific purposes, and they can be customized to suit your needs. For example, you might have a Team for your HR department, but they have a Channel set up to discuss the onboarding process or ongoing job searches. You can control permissions to ensure that only authorized users have access to specific Teams or Channels.

Connect Teams to Other Office Applications

Like with other Microsoft applications, Teams boasts impressive integration with other Microsoft tools. It can connect to and sync with OneDrive and OneNote, which makes sharing files a breeze. Plus, you can add files and other documents directly to your various Teams and Channels so users can access and edit them quickly. It’s a great way to ensure that your team has access to all the tools and resources they need to collaborate.

What are some ways you use Teams to collaborate? Share them with us in the comments below.

ABOUT THE AUTHOR

Tips to Improve Your Microsoft Teams Usage

Rafiq Masri

With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.