Abstract
While various solutions support organizations in their interactions with both employees and customers, three pivotal solutions have become indispensable for today’s businesses. Let’s explore these three key solutions.
Voice over Internet Protocol
VoIP has emerged as a great option for growing businesses as it gives organizations options that most phone service providers don’t. Serving as a feature-rich telephone service, VoIP eliminates the need for dedicated telephone wires. With VoIP-enabled phones and mobile applications, organizations gain access to advanced features, video conferencing, and a diverse array of call-management tools, meeting the communication needs of modern businesses.
Email stands as a cornerstone communication tool for businesses, facilitating formal communication and document sharing. Widely used for internal employee communication and external correspondence with clients, partners, and vendors, email provides the functionality to attach files, manage conversations, and boasts advanced features for seamless software integration.
Collaboration Apps
Collaboration apps offer a centralized hub for team communication, enabling real-time messaging, file sharing, and the creation of dedicated channels for specific topics or projects. Beyond project and service management, these platforms integrate various software tools and provide seamless file-sharing capabilities, contributing significantly to enhanced business efficiency.
If your business lacks a comprehensive communication plan and requires assistance in selecting the optimal solution, reach out to the IT experts at NetMGM today by calling 888-748-2525.
ABOUT THE AUTHOR
Rafiq Masri
With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.
Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.
Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.
Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.