IT Support

How You Can Leverage Technology for Greater Sustainability

How You Can Leverage Technology for Greater Sustainability

The definition of sustainability, according to the United Nations, is “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Originally coined in 1987, this definition has fueled businesses' efforts to work toward their own versions of sustainability, as per their service models. Let’s look at some ways you can make your...

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Explaining Zero Trust Policies

Explaining Zero Trust Policies

  • By Rafiq Masri
  • April 17, 2024
  • Security

With the threat landscape littered with companies that don’t take their IT security seriously, it's hardly surprising that many are embracing what's known as a zero-trust policy to fortify their security measures. What exactly does zero-trust entail, and why does it prove so formidable in thwarting potential risks for your enterprise? Let's delve into this topic in today's blog post....

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This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

Oftentimes, a technology issue has less to do with the technology itself and more with the one using it. User error is simply one of the biggest reasons why technology support is asked for, and it’s such a common occurrence that it leads to many users becoming the butt of jokes among IT workers. People who provide IT support must...

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Build Flexibility with Remote Access Solutions

Build Flexibility with Remote Access Solutions

Chances are, some of your employees operate outside the traditional office setting, whether it's occasional remote work or a permanent setup. Consequently, your business needs to furnish your team with the necessary tools and resources to ensure their success. It's a good practice to carefully evaluate the technology you provide, particularly for those who work remotely part-time, and to strategize...

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3 Ways Managed IT Benefits Your Bottom Line

3 Ways Managed IT Benefits Your Bottom Line

  • By Rafiq Masri
  • March 27, 2024
  • Business

Managed IT services are a great way for your business to save money, but what specifically do these types of services do to have such a profound impact on your budget? The impact stems from three primary causes: a reliable level of service, a proactive stance on maintenance and management, and access to professional technicians with decades of expertise. (more…)

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Three Issues Your MSP Can Help You Figure Out

Three Issues Your MSP Can Help You Figure Out

The decision to outsource your company’s IT decisions to a managed service provider is significant, and the importance is not lost on us. After all, you're essentially handing over the keys to your company's assets and resources, and it's crucial to ensure you make the right choice for the future of your business. Fortunately, gauging the suitability of a managed...

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What Kind of Goals Should You Set for Your Business Technology?

What Kind of Goals Should You Set for Your Business Technology?

Businesses need to adjust their technology to meet their operational goals. Oftentimes, this can be the difference between loads of inefficiency and things going smoothly.  Unfortunately, it isn’t always easy to ascertain where your business should spend its capital. Let’s take a look at how you can match your technology with your operational goals. (more…)

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Cyberattacks are No Joke… Here’s How to Protect Your Business

Cyberattacks are No Joke… Here’s How to Protect Your Business

  • By Rafiq Masri
  • October 13, 2023
  • Security

If you read our blog regularly, you probably saw the post we shared the other day talking about the various cybersecurity issues that your business could very well be damaged by without the right precautions. We wanted to build on that conversation, so what follows are the measures to help you take these precautions. (more…)

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Yes, Managed Services Really Pay for Themselves: Here’s Why

Yes, Managed Services Really Pay for Themselves: Here’s Why

Businesses make money by providing services to their customers that bring them value. This business model is at the core of managed IT services, where the offerings are widely considered to pay for themselves, so to speak. Individually, the services might not seem like they would impact your bottom line that much, but when combined, they are a force to...

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Hybrid Work is Here to Stay, But Only If Businesses Keep Security in Mind

Hybrid Work is Here to Stay, But Only If Businesses Keep Security in Mind

  • By Rafiq Masri
  • January 27, 2023
  • Security

The COVID pandemic forced businesses all over the world to adopt remote work practices, whether they were ready for them or not, and it wound up establishing full-fledged remote and hybrid positions which may never have existed otherwise. However, with these new developments come new threats, and you need to be ready to handle them as they crop up. (more…)

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